Senior IT Project Manager

Job Title Senior IT Project Manager Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Title: Senior IT Project Manager Location: Seattle/Bellevue, WA - Hybrid role (3 days onsite/week) We are seeking a strategic and results-driven Senior IT Project Manager to lead complex IT projects from initiation through implementation. In this role, you will be responsible for delivering projects on scope, on budget, on schedule, and in alignment with quality expectations while partnering closely with cross-functional teams and key stakeholders. This is an exciting opportunity for a collaborative leader who thrives in fast-paced environments and is passionate about driving successful technology initiatives. Responsibilities Lead the full project lifecycle from project definition, planning, execution, monitoring, through implementation and closure Own project scope, schedule, cost, and quality measures to ensure successful delivery Develop detailed project plans and drive key milestones across multiple workstreams Establish and maintain effective communication plans for project teams, stakeholders, and leadership Provide day-to-day direction, coordination, and support to project resources Manage project risks, issues, dependencies, and changes throughout the project lifecycle Ensure effective change management practices are implemented to support project success Prepare and maintain project documentation, status reports, budgets, and related deliverables Facilitate stakeholder alignment, decision-making, and issue resolution Support continuous improvement by identifying opportunities to strengthen project delivery practices across IT initiatives Qualifications Bachelor’s degree in Information Technology, Business, Project Management, or a related field, or equivalent practical experience Proven experience managing end-to-end IT projects and initiatives in a complex business environment Strong knowledge of project lifecycle management, including scope, schedule, cost, quality, and risk management Demonstrated ability to develop project plans, manage milestones, and coordinate cross-functional teams Excellent verbal and written communication skills with the ability to engage effectively with stakeholders at all levels Strong interpersonal, negotiation, leadership, and decision-making skills Strong analytical, problem-solving, and organizational abilities Experience preparing project documentation, status reporting, and budget tracking Proficiency in Microsoft Project, Visio, Excel, and Word Ability to lead with sound judgment, adaptability, and a strong sense of accountability. The base salary range for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. #Concentrix Physical And Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting View email address on click.appcast.io. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE #J-18808-Ljbffr Socket