Front Desk Receptionist

Job Description

Job Description

We are looking for a friendly, outgoing, reliable, and professional Medical Receptionist to join our pediatric office. This role requires strong multitasking abilities, excellent phone etiquette, organization, time management, and attention to detail. If you thrive in a fast-paced environment and enjoy working as part of a supportive team, we’d love to hear from you.

Key Responsibilities:

• Welcome patients and manage check-in and check-out using the electronic medical record (EMR) system
• Guide patients in completing required paperwork
• Verify insurance information and collect copies of identification and external records
• Process co-pays, coinsurance, and self-payments
• Coordinate with Medical Assistants and providers to ensure smooth patient flow and accurate documentation
• Schedule appointments according to office guidelines
• Scan and upload reports, lab results, and forms into the EMR system
• Maintain patient confidentiality and safeguard personal and financial information
• Update and manage patient accounts, including demographic and billing details
• Handle incoming and outgoing faxes
• Perform additional duties as needed

Qualifications:

• At least one year of experience in a medical office preferred
• Minimum one year of EMR experience
• Strong customer service and interpersonal skills
• Excellent written and verbal communication abilities
• Ability to manage a high volume of patients and calls while prioritizing tasks effectively
• Positive, team-oriented attitude with a strong work ethic
• Proficient computer skills

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance