Dental Front Desk Coordinator

Join the Adams Family and Cosmetic Dentistry Team as a Dental Front Desk Coordinator!

Are you an outgoing, friendly professional who loves connecting with people and thrives in a fast-paced environment? Adams Family and Cosmetic Dentistry in Columbus, GA is looking for an enthusiastic and experienced Dental Front Desk Coordinator to join our team! Our ideal candidate is someone with dental office experience who understands the importance of creating a warm, welcoming experience for every patient. You'll be one of the first faces our patients see, so a positive attitude, great personality, and genuine desire to help others are essential.

This is a busy role that requires someone who can multitask, stay organized, communicate confidently, and keep things moving while maintaining a friendly and professional demeanor. If you enjoy working with patients, collaborating with a team, and being an important part of a successful dental practice, we'd love to meet you!

If you're personable, dependable, organized, and ready to bring your best to work every day, we want to hear from you!

Schedule:

Monday through Thursday 8:00am to 5:00pm and Friday 7:45am - 3:00pm

Full Time Benefits:

• Monthly Team Member Incentive Bonus
• 401K
• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Advantages:

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household

Responsibilities

• Welcome and greet patients for positive first impressions
• Patient check in/out
• Appointment scheduling
• Coordinating patient payments
• Answers incoming calls
• Confirm appointments
• Confirming patient information and gathering needed patient documentation
• Brief patients on treatment plans and practice's policies
• Presenting treatment plans
• Knowledge of case acceptances, budgeting, and insurance

Qualifications

• High school diploma required
• 2 years Dental front office experience required
• Knowledge and ability to execute Insurance Verifications, Claims Management
• Confident and skilled in dental treatment case presentations
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Experienced in creating scheduling productive and efficient provider schedules
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team
• Self starter, quick learner, reliable
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.

About Us

At Adams Family and Cosmetic Dentistry, we believe great dentistry starts with great people. For more than 40 years, we have proudly served the Columbus, GA community by providing comprehensive, personalized dental care in a warm and welcoming environment.

Our practice is built around treating patients like family. We care deeply about creating comfortable, positive experiences for our patients while delivering high-quality general, cosmetic, restorative, pediatric, and emergency dental care. We combine years of experience with modern technology and a commitment to continuing education so our team can provide the best possible care. Just as importantly, we believe our employees deserve a workplace where they can grow, feel supported, and enjoy coming to work. We foster a collaborative, team-oriented environment where dental professionals have opportunities for clinical and professional development while working alongside experienced providers and dedicated colleagues.

If you are compassionate, dependable, team-focused, and passionate about making a difference in patients' lives, we would love to hear from you. Join Adams Family and Cosmetic Dentistry and become part of a team that is committed to exceptional patient care, professional growth, and building lasting relationships with the families we serve.

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.