Security Install Technician

Job Description:
Insight Global is seeking a Security Technician (Non-Licensed) for a leading security and life-safety solutions provider. This candidate will support field technicians in the installation, testing, programming, and servicing of security, fire alarm, access control, and CCTV systems at customer locations throughout the Cincinnati area. The ideal candidate will have hands-on security industry experience, strong troubleshooting abilities, and excellent customer service skills. This is a great opportunity for someone looking to expand their technical expertise while working directly with sophisticated commercial security technologies in the field.

Day-to-Day:
- Assist existing field technicians with installation and servicing of security systems
- Install, test, and program security, fire alarm, access control, and CCTV equipment
- Troubleshoot system issues and support service activities
- Travel to customer locations throughout the Cincinnati market
- Educate customers on the operation and use of newly installed systems
- Complete work according to company and customer standards
- Maintain tools, equipment, and job-site readiness

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

Must-Haves:
- Technical background in security systems installation and service
- Experience working with security panels and devices
- Experience assisting field technicians on customer job sites
- Knowledge of security, fire alarm, access control, and CCTV systems
- Reliable personal transportation
- Valid driver's license and ability to drive personal vehicle for work
- Ability to transport a minimum 6-foot step ladder, tools, and equipment
- Strong customer-facing communication skills


Nice to Have Skills & Experience

Plusses:
- Previous ADT/Tyco, low-voltage, or alarm industry experience
- Experience programming security systems
- Experience training end u /customers on security systems
- Multi-system exposure across fire, CCTV, access control, and intrusion systems


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.