Field Installation and Service Technician

Field Installation And Service Technician

AVL Test Systems, Inc. is seeking a motivated, customer-focused Field Service Installation & Support Technician to deliver high-quality installation, commissioning, and support for advanced AVL hardware and software systems. In this hands-on role, you will manage on-site activities including system setup, configuration, calibration, troubleshooting, and maintenance of cutting-edge test automation and test bed equipment, while ensuring a professional and positive customer experience. The ideal candidate has experience with wire termination and soldering, strong troubleshooting skills, and the ability to work independently in dynamic environments. A high level of travel flexibility is required, with up to 90% travel, offering the opportunity to work with diverse customers and technologies across various locations. Applicants must be currently authorized to work in the United States on a full-time basis. Employer will not sponsor an applicant for a work visa for this position.

Roles:

• Act as liaison and company representative with customers.
• Represent AVL with the highest level of professionalism.
• Overall installation leader, working alone, or with skilled trades to complete mechanical and electrical installation in an on time every time fashion.
• Install and support mechanical and electrical installation and termination of field wiring and pneumatic/hydraulic systems.
• Verify against drawing.
• Power up / troubleshoot equipment.
• Final electrical quality inspection of equipment.
• Initial system checks in preparation for commissioning.
• Document discrepancies and feed back to engineering.
• Troubleshoot and repair products and systems to AVL specifications following defined processes.
• Professional and timely completion of service progress reports, expense reports and other administrative responsibilities as required.
• Actively participate in developing one's own training plan and exhibits ownership in completing training towards realization of selected diplomas and competency.
• Provide feedback and improvement suggestions on troubleshooting guides and continuous improvement methods to increase operating equipment effectiveness (O.E.E.).
• Perform in-house repair, postproduction operation tests of new equipment as required.
• Perform manufacturing shop floor tasks as assigned by manager.
• Maintain a safe and clean work area in accordance with 5S standards.
• The ability to communicate with customers in a professional way and in the ability to independently describe, categorize, analyze and solve service requests and issues.
• Ability to present informal operator instruction on AVL products and test systems.
• Timely follow up on items and the ability to drive issues to closure.
• Maintains assigned calibration equipment.
• Complete all applicable safety training.

Qualifications/Skills:

• Associate's degree in engineering or equivalent trade school.
• Experienced reading / interpreting USA ladder and European IEC book prints.
• 2+ years' experience with test automation equipment and test bed operations.
• Leadership/coordinator experience.
• Understanding of electrical and mechanical processes.
• Knowledge of complete test cell operation and its contents is a bonus.
• Excellent verbal and written communication skills.
• The ability to cope with negative feedback from customers, exhibit patience and possess excellent listening skills.
• Able to read / understand control circuits.
• Power up / troubleshoot equipment.
• Must be willing to travel 90%+.

AVL provides a competitive compensation and benefits package to all direct hires. Specific benefit details and offer packages will be communicated during the interview and/or offer stage.

Location: Plymouth, MI, US Company: AVL Test Systems, Inc. Job Function: Instrumentation and Test Systems Contract Type: Posting Date: Jul 14, 2026