Support Services Supervisor

The Delivery Station Supervisor will provide on-shift leadership and will oversee the logistics package sort operation. You will manage all Hub activities and volume, including the unloading, sorting, and allocation of freight for drivers. Safe operations of the Hub are of the utmost importance and you will be responsible for leading up to 20 Associates at any one time and providing coverage for the Logistics Hub Manager when they are not onsite. The Delivery Station Supervisor will lead and cultivate a functional working relationship with all levels of personnel throughout the organization. You will… Manage a team of Warehouse Associates, along with directing contingent workforce to meet quality and safety standards, achieve performance metrics, and accomplish incoming volume bound for the correct destination Use HelloFresh tech and systems to make operational decisions and ensure a culture of safety for operations inside facilities and over the road Report to the Logistics Hub Manager to support operational scaling and communicate delays or any issues while quickly analyzing and prioritizing work to prevent failures Conduct team huddles, to maintain engagement and an open line of communication with employees Perform some dispatching functions for drivers and provide coverage for the Logistics Hub Manager on nightshift, weekends, and holidays Monitor and evaluate the safety, cost, quality, and other agreed indicators Ensure the security of all HelloFresh assets (hub facilities, vehicles, inventory) Build an inclusive workplace culture and relationships with all staff, delivering on retention goals Operate a lean facility by making recommendations to improve and implement new processes On rare occasions, transport delayed package deliveries to customers, move vans in and out of the building, and transport vehicles to and from the repair shop. Employees are expected to perform related responsibilities assigned by management, which may be added or revised based on business and operational needs, with or without advance notice Hard-working, driven, and the ability to work and make decisions independently Ability to collaborate cross-functionally with other supervisors to coordinate activities You are… Inclusive in your approach to engage staff and bring out the best performance in a team A conveyer of clear vision, setting direction and goals, and driving team understanding during daily/weekly stand-ups and leadership reviews Sound in data-driven decisions that express originality and an enterprising mindset Collaborative - enjoys working with different teams to gather inputs A connector of complex problems at all levels through excellent written and verbal skills You have… High school diploma or equivalent Preferably 2+ years' experience managing operations for fulfillment, supply chain, logistics, or transportation companies Must be at least 22 years old and legally authorized to work in the US and possess and maintain a valid driver's license Must be able to pass all pre-employment screens (including drug, MVR, background, and criminal checks) Availability to support night shift hours starting between 11:30 pm-2 am - until the job is complete (4-day work week shift) or day shift hours (4-day shift week or 5-day shift week based on local need) and may include a weekend-day designated between Sunday-Saturday and general availability with shifts. Proficiency in manipulating data and reporting. Meet schedules/timelines and organize your own work. Can reliably work alternative and flexible work schedules including nights, Sundays, and Holidays Leadership experience motivating and encouraging others This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation: Can lift/move up to 50 lbs and participate in physical job activities such as standing, walking, and crouching daily. Can work in an environment that may be hot, cold, and noisy. You’ll get… Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities Generous PTO and flexible attendance policy Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_) Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+ Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment. When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes: Dates of birth Dates of attendance at educational institutions Dates of graduation Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience. Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks. posted until 7/12/2026 Colorado Pay Range: $58,800—$63,000 USD #J-18808-Ljbffr