Project Manager (PM)
V2soft
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!
Please visit us at to know more .
Role Summary:
Single point of accountability for the Client Provider Systems managed-services engagement - owns governance, delivery, and the objective-gated transition from the incumbent to steady state.
Key Responsibilities:
- Own the transition plan, the weekly plan → review → update cadence, and the phase gates (Proceed / Conditional Proceed / Extend)
- Carry end-to-end delivery and SLA accountability; run steering, RACI, escalation and status reporting to Client
- Coordinate the onshore (Michigan) and offshore (Bangalore) teams and the follow-the-sun handoff
- Manage scope, risk (RAID), and the enhancement backlog and dispositions
- Serve as Client day-to-day relationship owner and "one neck to choke "
- Participate in the on-call rotation for escalations - after-hours coverage and response for critical (P1 / P2) incidents
- Proven application-sustainment experience - maintaining, supporting and enhancing established production systems day to day; this is a sustain (run-and-maintain) engagement, not greenfield development
- 10+ years IT delivery / project management, including application-support or managed-services transitions
- Direct, hands-on experience with application transitions - knowledge acquisition, shadow / reverse-shadow and go-live from an incumbent
- Hands-on experience managing and delivering projects built on this technology stack (Java, Python, legacy VB6 / Jython, Oracle) - stack familiarity alone is not sufficient
- PMP and/or Agile/Scrum certification; strong client-facing communication
- Demonstrated ownership of SLAs, governance and multi-shore delivery
- Must be based at (or relocate to) the V2Soft Michigan office; US work authorization
- Healthcare payer / Client Cross exposure
- Provider-data or Portico program experience
- SAFe / scaled-agile delivery
V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
- to view all of our open opportunities and to learn more about our benefits.
Vacancy posted 1 day ago
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