Assistant Chief Engineer

Job Title:  Assistant Chief Engineer

Department:  Engineering/Maintenance

Reports To:  Chief Engineer / General Manager

FLSA Status:

Summary:  This position must be able to work all shifts, to include weekends. Responsible to manage all aspects of hotel maintenance and maintenance staff. Supervisory experience to manage a large team is expected. Directs, coordinates and performs routine, preventive and emergency interior / exterior maintenance and repairs to obtain optimum efficiency and economy of hotel operations. Works with Chief Engineer to accomplish hotel goals and guidelines.

Duties and Responsibilities include the following. Other duties may be assigned.

• Help the Chief Engineer to direct all aspects of Engineering operations including emergency and security programs, energy management, asset protection, preventive maintenance and repairs to equipment, structures, and grounds. *
• Work with Chief Engineer to develop and recommend annual budgets, business plans, and objectives, including capital expenditures. Oversee energy management, maintenance, and labor costs within budgeted guidelines. *
• Oversee asset improvements and negotiation of maintenance contracts for the hotel, grounds, and equipment. Ensure preventative maintenance programs are in place to protect assets and maintenance related problems are promptly and properly addressed. *
• Review maintenance problems, complaints, and work orders to prioritize and schedule work assignments. Monitor, inspect and ensure completion of assigned work. *
• Troubleshooting, diagnosing, and repairing malfunctioning electrical/mechanical systems and equipment. *

• Review vendors and products to ensure procurement of top-quality products while maintaining budgets. Negotiate maintenance contracts and coordinate repairs, replacements, and renovations, while providing oversight of suppliers and contractors. *
• Direct emergency programs including equipment maintenance and inspections, staff training, practice drills, accurate record keeping and compliance. *
• Ensure timely response to guest needs and optimal levels of quality service and hospitality are provided to guests. Resolve guest complaints as appropriate to maintain guest satisfaction. Maintain a consistent professional and positive attitude when communicating with guests and associates. Approach all encounters and actions with guests and associates in a friendly, service-oriented manner. *
• Ensure effective hiring, training, development, promotion, and continuous reinforcement of standards. *
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results. Clearly communicate to associates the standards of performance and their role in contributing to individual and team success. Coach, counsel, resolve conflicts, and discipline as appropriate through fair treatment and in compliance with Company policies and procedures. *
• Various administrative tasks including, but not limited to, payroll, shift reports, inventory, scheduling.

Supervisory Responsibilities:

Manages subordinate department employees. Is responsible for the overall direction, coordination, and evaluation of these units, in conjunction with the Chief Engineer. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of order processing systems, word processing, spreadsheet, design, internet, and project management software.

Education/Experience:

Bachelor's degree (B.A./B.S.) from four-year college or university; or eight to ten years related experience and/or training; or equivalent combination of education and experience.

Specialized Training:

• Building maintenance

Certificates and Licenses:

• Certified Pool Operator

Equipment:

• Standard tools

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and talk or hear. The employee is occasionally required to sit, and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include depth perception.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather), work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, outdoor weather conditions, extreme cold (non-weather), extreme heat (non-weather), risk of electrical shock, and vibration.

The noise level in the work environment can sometimes be loud.