Quality Control Supervisor

The Quality Control Supervisor oversees the quality control and processes related to inventory integrity across the distribution center. This role ensures product quality meets regulatory and company standards while driving process improvement, reducing errors, and supporting operational efficiency. This supervisor also provides leadership to the quality control team. Essential Duties and Responsibilities Inventory Control and Quality Serve as the primary distribution center representative for communicating product quality concerns to the corporate quality assurance team. Collaborate with quality assurance on corrective actions based on inspection results, quality trends, and data analysis. Oversee quality control operations, including scheduling, prioritization, and delegation of daily tasks to maintain optimal inventory quality. Monitor required materials to support warehouse activities and ensure end-of-month inventory reports are accurate. Ensure all inbound materials meet quality standards, working closely with the receiving team to report discrepancies and damage. Manage scrap and vendor return processes, ensuring proper organization, documentation, and tracking. Maintain monthly and annual quality performance metrics and provide summary reports to leadership. People Management Delegate tasks and assignments while ensuring compliance with quality and safety policies and procedures. Provide ongoing coaching, feedback, and recognition to quality control team members to promote performance, engagement, and accountability. Support change initiatives and foster a culture of continuous improvement. Assist in the performance evaluation process, including providing feedback for reviews, managing performance issues, and participating in disciplinary actions when necessary. Other Duties This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may evolve or change over time based on business needs, without advance notice. Education and Experience A bachelor's degree in Business Management, Supply Chain, Quality Management, or a related field is preferred. Minimum 6 years of relevant experience may be considered in lieu of a degree. Minimum of 2 years of experience with battery products and/or quality control is required. Working knowledge of OSHA and ANSI requirements. Prior supervisory experience is strongly preferred. Strong organizational, communication, and interpersonal skills. Ability to interpret and create reports, procedures, and documentation in various formats (written, diagram, verbal, or schedule) Ability to work a flexible schedule to meet the needs of the business. Physical Requirements / Work Environment The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available. Regularly required to stand, walk, handle materials, talk, and hear. Occasional movements include sitting, kneeling, crouching, crawling, reaching, and working above shoulder height. Must be able to lift up to 50 pounds frequently and occasionally operate machinery to lift items over 100 pounds. Personal protective equipment (PPE) is required, including eye protection, gloves, and steel-toed footwear. EEOC Statement Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws. #J-18808-Ljbffr