Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
With four years as a State Farm agent and a growing team of four, our agency is rooted in a passion for helping people protect what matters most. I hold a bachelor’s degree from Murray State University and a master’s from Lexington Theological Seminary. I’m also the proud co-founder of His Blessings Box (a local food charity), a YMCA baseball coach, a dedicated Louisville Cardinals fan, and a husband and father of two.

We offer healthcare benefits and a gym membership because we believe in supporting our team both personally and professionally. Our office culture centers around integrity, service, and doing what’s right—for our customers and for each other. If you're someone who wants to make a difference while building a meaningful career, we’d love to connect.

ROLE DESCRIPTION:
Benjamin Gritton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.