Pool Repair Technician

Job Description

Job Description

At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free . From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction.

Today, we’re one of the fastest-growing pool service companies in the area , trusted by hundreds of residential and commercial customers. Our team is built on collaboration, respect, and pride in a job well done , and we believe that when our people succeed, our customers do too.

What We Offer

• Competitive Pay: $70,000 Starting Base Salary (Room for growth)
• Full Benefits Package: Health, dental, and vision insurance, short & long-term disability, PTO, Performance bonuses, and 10 paid holidays.
• Career Growth: Clear paths to Trainer or Supervisor roles
• Supportive Team Environment: We set you up for success from Day 1

Schedule

• Full-time flexible: Monday to Friday, 8:00 AM – 5:00 PM. Earlier start and finish times available if preferred.
• In-office start and end at your assigned branch location

Responsibilities

• Identify, troubleshoot, and perform diagnostics and repairs on commercial pool systems and equipment.
• Provide clear, detailed, and high-quality repair quotes focused on operational efficiency, safety standards, and reputable products.
• Communicate with customers before arrival to confirm appointments and manage expectations.
• Keep customers informed during troubleshooting to explain issues and recommended solutions professionally.
• Follow up with customers after service to ensure satisfaction and provide quotes for additional pool system improvements.
• Participate in internal team communication via Slack to share repair updates and support operational efficiency.
• Deliver exceptional service and handle quality control issues promptly to maintain customer trust and satisfaction.
• Represent the company professionally with a customer-first mindset to resolve service-related concerns.
• Collaborate with the service team to support daily operations and share knowledge.

Must-Haves

• Previous experience in the pool industry (pool cleaning and repairs) is required .
• Valid driver's license.
• Ability to handle a physically demanding workload.
• A great team-player attitude with the flexibility to wear multiple hats.

Nice-to-Haves

• RAIL - Residential Appliance Installer License (Required depending on location)
• Experience training other technicians
• Strong understanding of quoting processes matching customer’s needs and expectations.

At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction.

Today, we’re one of the fastest-growing pool service companies in Texas, trusted by hundreds of residential and commercial customers. Our team is built on collaboration, respect, and pride in a job well done, and we believe that when our people succeed, our customers do too.

Our mission at Poolie is to set new standards in pool service, consistency, professionalism, and customer satisfaction.
We tackle every job — big or small, one-time or ongoing — with the mindset that we need to earn your business at every service appointment, whether it’s appointment #1 or #100.

Company Description

At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction.\r\rToday, we’re one of the fastest-growing pool service companies in Texas, trusted by hundreds of residential and commercial customers. Our team is built on collaboration, respect, and pride in a job well done, and we believe that when our people succeed, our customers do too.\r\rOur mission at Poolie is to set new standards in pool service, consistency, professionalism, and customer satisfaction.\rWe tackle every job — big or small, one-time or ongoing — with the mindset that we need to earn your business at every service appointment, whether it’s appointment #1 or #100.