Patient Care Clerk

Patient Care Clerk

The Patient Care Clerk in our In-Patient Unit (IPU) is responsible for supporting the Inpatient Unit staff by ensuring all patient needs are communicated by answering incoming patient calls in a timely manner and assisting in clerical functions as directed. This position also greets families/visitors, answers call lights, bed alarms and assists in maintaining/breaking down patient charts.

Key Responsibilities:

• Responsible for answering incoming phone calls from patients and caregivers in a clear, kind, and compassionate manner
• Communicate patient needs to Supervisor and ensure follow up
• Collaborate with weekend staff to meet patient needs in a timely manner as directly by Supervisor.
• Complete audit work as directed.

• Schedule Monday - Friday from 7 am - 3 pm

Education/Experience:

• High school diploma or equivalent required; associates preferred.
• Hospice experience preferred.
• Medical office experience preferred.

Benefits:

• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Personal Time Off
• Holiday Paid

Lightways Hospice and Serious Illness Care