Barista

Job Title

At Sun Valley Resort, our Baristas are more than coffee expertsthey're warm, welcoming ambassadors of our guest experience.

We're looking for friendly, detail-oriented individuals who are passionate about coffee, tea, and exceptional service. Whether crafting the perfect latte or connecting with regulars, you'll help create a memorable experience for every guest who walks through our doors.

Duties and Responsibilities

Provide fast, friendly, and personalized service to every guest

Prepare all drinks to exacting standards, following company recipes and procedures

Educate guests on our coffee, tea, and beverage offerings, including blends, origins, and flavor profiles

Greet guests by name whenever possible, and build rapport through thoughtful service

Maintain product consistency and uphold Sun Valley's premium quality standards

Complete monthly re-certifications and stay up to date on new offerings and techniques

Handle cash and register transactions accurately and courteously

Answer guest inquiries in person and over the phone with professionalism and warmth

Assist in maintaining a clean, organized, and welcoming caf environment

Report guest feedback to supervisors and respond proactively to ensure satisfaction

Qualifications

Strong verbal communication skills and a genuine enthusiasm for guest service

High attention to detail and a positive, professional attitude

Excellent time management and the ability to multitask in a fast-paced setting

Willingness to learn about coffee, tea, and specialty drink preparation

Ability to work weekends, holidays, and varied shifts as needed

Comfort working on your feet for long periods and performing physical tasks

Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching

Ability to safely lift up to 25 pounds, and frequently lift or move up to 50 pounds

Food handling experience or certification is a plus