Ophthalmic Technician

Job Description

Job Description

SUMMARY

The Ophthalmic Technician is responsible for providing the highest quality ophthalmic patient care possible. The Ophthalmic Technician performs patient histories, completes requested ophthalmic testing and consistently provides superior customer service for the patients. The Ophthalmic Technician ensures the proper utilization of time and movement of the patient throughout the patient visit.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

MINIMUM QUALIFICATIONS

Education and Experience:

High school diploma or GED required

Bachelor’s degree or Associate’s Degree in a related field highly preferred

Two (2) years of ophthalmology experience preferred

Completion of an ophthalmic program within six months of employment, preferred but not required

COT Certification preferred

ESSENTIAL SKILLS AND ABILITIES

Must have proficient computer skills

Must be able to solve problems

Must have excellent communication skills, proper grammar and writing capability

Must be team-oriented

Must be self-directed, highly motivated, able to multi-task, and work under pressure in a fast-paced environment

Must be able to handle multiple projects at one time accurately and efficiently

Must have exceptional interpersonal skills

Must possess a caring, patient, and friendly attitude

Must have complete knowledge of all forms (paper & electronic) that are used in the practice

Must have an understanding of the anatomy & physiology of the eye

Must have an understanding of ophthalmic terminology, spelling and pronunciation

Must have an understanding of CPT and ICD-9/10 codes for ophthalmic billing

DUTIES AND RESPONSIBILITIES

The duties below will be taught during training.

Consistently performs proper documentation of case history, confrontation visual fields, pupil evaluation, screening extra-ocular muscle function, visual acuity,

assessment of angle depth, instillation of diagnostic pharmaceutical agents, Amsler grid and other functions as directed by the clinical physician

Obtains eyeglass prescriptions via lensometer

Perform patient testing accurately and effectively as directed by the clinical provider(s) i.e. Slit Lamp Exam, PAMS, Visual Fields, Color Test, Tonometry, OCT’s;

Fundus Photos, etc.

If assigned to an ophthalmologist: must be able to refract within +/-.50 diopters

If assigned to a retina specialist, assist retina physician(s) with intraocular injections as needed

Effectively communicates physician instructions to patients and documents accordingly

Assists the physician with pharmacy calls, patient calls, etc.

Ensures the scheduling template is being followed correctly

Ensures all patient lanes are clean and well-stocked at the end of each day

Ensures all equipment is turned off and covered properly at the end of day

Completes tech station duties on a daily basis

Call in Rx’s – Only certified ophthalmic techs can ERx. The exception is the tech can ERx if scribing for a doctor and the script is done under the doctor’s name

Must have an understanding of sterile technique

Professional and Personal Development/Goals and Objectives

Exhibits professional demeanor with a positive enthusiastic attitude at all times when representing the practice

Maintains certification, where applicable, and continues to improve skills. Must attend in-services and webinar training seminars as directed by the Clinical Manager

Sets goals and objectives for professional growth. Reviews and revises goals on an ongoing basis

Provides input on how to improve customer service, decrease costs and increase revenues for the practice

Customer Service

Supports the practice core values and mission statement to develop, enhance and promote quality customer service through team effort

Exhibits flexibility, sensitivity and respect while maintaining an effective working relationship with all team members

Maintains practice confidentiality, follows HIPAA guidelines

Follows the rules and regulations of the practice as documented in the practice employee manual

Completes any additional tasks and responsibilities as noted in the pay for performance program

Maintains proper work-up standards of productivity as defined by physician requirements, patient diagnosis, and Clinical Manager

Assumes other duties as assigned

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

The majority of the time on the job is spent walking and sitting

At times, the job may require some lifting.

The job requires the following types of vision: close, distance, peripheral and depth perception.

Typical noise level for the work environment of this job is moderate (i.e. business offices with computers and printers, light traffic)

Work in an office environment and sustain posture in a seated position for extended periods of time

Must be able to communicate clearly in person and over the telephone

Hearing must be adequate to perform job duties in person and over the telephone

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

SUPERVISORY RESPONSIBILITIES

None

OTHER

This job description is intended only to describe the general nature and level of work performed. The Ophthalmic Technician must be able to travel to various satellite locations as needed for work assignments. A valid Florida driver’s license is required. This job description is not intended, nor should it be interpreted as an exhaustive list of all duties, skills and responsibilities. The Ophthalmic Technician will perform all duties listed in this job description as well as any other assigned by the Clinical Manager and Physicians. Overtime may be required.