Experience Design Vice President

Join JPMorganChase's Chief Data and Analytics Office, where your design expertise will directly influence how millions of users interact with our most critical data and analytics products. This is a rare opportunity to lead experience design at scale — shaping strategy, championing accessibility, and driving innovation at one of the world's most influential financial institutions. As a Vice President Experience Design at JPMorganChase within the Chief Data and Analytics Office, you will play a pivotal role in shaping the user experience across our products and services. You will leverage your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. Collaborating with cross-functional teams, you will guide and mentor junior designers while fostering a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure our offerings are not only visually compelling but also accessible and user-friendly — enhancing the overall experience for every user. Job responsibilities * Develop and execute design and research strategies for complex projects, ensuring alignment with business objectives and user needs across multiple product areas * Lead end-to-end design initiatives within a specific domain, including diagramming service flows, designing wireframes, and prototyping interactions for key touchpoints * Drive the adoption of inclusive design practices and accessibility guidelines, mentoring junior designers and fostering a culture of diversity and inclusion * Collaborate with cross-functional teams to integrate user experience design into product development processes, ensuring seamless and customer-centric solutions * Analyze market trends, gather feedback from user research, and apply data insights to inform design decisions and optimize user experiences across platforms and channels * Produce development-ready Figma deliverables — including design library components, responsive behaviors, and variables/tokens — and maintain clean files to enable seamless handoff and fast builds * Own design system contributions and set quality standards by defining and extending component specifications, variants, tokens, and interaction patterns * Partner with design systems and engineering teams to ensure consistent implementation across platforms * Collaborate closely with engineering teams to validate feasibility, align on specifications, and advocate for your design decisions * Evaluate and apply AI-assisted design workflows to improve speed, consistency, and handoff quality Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in user experience design or similar roles * Demonstrated ability to create visual representations of user journeys, including storyboarding, wireframes, and prototypes * Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions * Proven ability to develop experiences that meet or exceed the initial product proposal, including the development of transformational innovation strategies and creation of "north star" representations to drive customer-centric decision-making * Advanced technical literacy, including a strong understanding of client-side technologies, APIs, microservices, and the components of the technology stack and their impact on user experience * Expert-level Figma proficiency, including design system governance and preparing clean, structured designs for development and AI-assisted builds * Proven experience shipping production user experience and user interface design in close partnership with engineers, including writing and maintaining design specifications and supporting implementation through release * Practical experience using AI tools in design to accelerate exploration, synthesize research insights, improve handoff artifacts, and generate design-to-code outputs — while maintaining quality, accessibility, and compliance standards * Comfortable with rapid prototyping and presenting design concepts clearly to stakeholders at all levels Preferred qualifications, capabilities, and skills * Design leadership or managerial experience, with a track record of developing and growing design talent * Fluency with developer workflows, including agile ceremonies and backlog refinement * Track record of driving AI-enabled process improvements across the design lifecycle

• Strong information architecture and content design instincts
• Comfort operating with minimal direction, translating loosely defined

requirements into clear, actionable design solutions JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [ for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.