Triage Specialist
Mackin Talent
Triage Specialist
This is a remote position. Our client is seeking a Triage Specialist for a 6 month remote role. The main function of a Triage Specialist is to investigate the product quality of Facebook's Ads/Commerce products and provide technical resolution to Customer/Sales. Investigation and Troubleshooting: Lead end-to-end investigation of the most complex, high-impact, and cross-product customer issues related to Ads, Commerce, and Creator products Perform advanced data analysis, log interpretation, and systems-level debugging to identify root causes and systemic patterns Troubleshoot complex technical issues involving Meta Advertising & Business technologies and ecosystem (e.g., Graph API, Ads Manager, Conversions API, Meta SDK, Meta Pixel) Maintain expert-level understanding of Meta's product architecture, advertising technologies (pixels, ad servers, auctions, delivery), data pipelines, and service interdependencies Triage and Escalation Management: Own and manage the highest-severity escalations, including executive and Tier A+ advertiser issues Partner with Engineering and Product leadership to drive resolution of critical issues, escalate potential bugs, and influence product roadmap decisions Conduct trend analysis and proactively identify emerging issues before they become widespread, recommending preventive actions Technical Consulting and Client Partnership: Provide consultative guidance to clients and partners on best practices and bespoke advertising setups Partner closely with Meta's sales teams and Tier A+ advertisers to resolve client issues, prioritize, and build market or vertical plans for technical services Translate complex technical concepts and solutions to non-technical audiences including clients and sales partners Autonomously manage and prioritize a portfolio of high-value client escalations Requirements Bachelor's degree in Computer Science, Engineering, Marketing, or related degree 2+ years of experience in the Digital Advertising and/or Technology industries Experience managing a multi-million dollar book of business, able to autonomously prioritize, and communicate effectively with sales and clients. Experience with technical troubleshooting of Meta Advertising & Business technologies and ecosystem (e.g., Graph API, Ads Manager, Conversions API, Meta SDK, Meta Pixel) Customer-facing experience translating technical concepts and solutions to non-technical audiences Experience working with web technologies including HTML, CSS, JavaScript, and Experience working with SQL and RESTful APIs Familiarity with using AI tools to enhance productivity and quality in day-to-day work Benefits Competitive salary Healthcare contribution and inclusion in company pension scheme Work laptop and phone 25 days annual leave (pro-rata) plus paid bank holidays Expanding workforce with potential for career progression for top performers
- ...JOB SUMMARY The Triage Specialist (TS) is committed to creating a positive first impression by ensuring each customer that enters the Workforce Center or engages virtually is effectively triaged and treated as a priority. The Triage Specialist is a critical role in the...SuggestedTemporary workWork at officeLocal areaImmediate startRelocationFlexible hours
- ...Full-Time On-site Locations Showing 1 location Headquarters Baylor Genetics Houston, TX 77021, USA Description JOB SUMMARY The Triage Specialist at Baylor Genetics plays a pivotal role in the evaluation and processing of specimens, ensuring efficient triage operations...SuggestedFull timeLocal area
- ...Triage Specialist Blue Ash, OH EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision...SuggestedWork at officeRemote workFlexible hours
- ...Triage Specialist Eviction Defense Collaborative (EDC) works to prevent homelessness before it starts by providing compassionate, high-quality legal assistance, rental assistance, and supportive services to San Francisco tenants facing eviction or housing instability...SuggestedLocal areaRemote work
$41.6k - $49.77k
...Answers and triages extremely high call volumes. Obtains or verifies patient identifiers and primary medical concern. Uses and maintains phone logs and resources to ensure effective triage and handoff of patients. Cancels patient appointments as directed from various venues...SuggestedPart timeWork at officeFlexible hoursShift work- Riveredge Hospital, Inc. is seeking a Master Intake Specialist in Forest Park, Illinois, to provide telephone triage, clinical assessment services, and referral services. This role requires a Master’s degree in psychology, social work, or a related field, and at least...
- Central Ohio Primary Care in Westerville, OH is hiring a Triage Specialist to perform thorough telephonic nursing triage for acute and chronic complaints, documenting interactions in EPIC and coordinating patient appointments and homecare instructions. The role requires...Full timeFlexible hours
- ...Triage Specialist-RN (Closing Shift)- Care Navigation Central Ohio Primary Care is seeking a highly motivated Registered Nurse (RN) committed to patient center care with strong customer service skills to fill a Triage Specialist position in our busy Care Navigation...Full timeWork at officeFlexible hoursShift work
- ...Job Description Job Description The Triage Specialist conducts a thorough telephonic nursing triage for acute and chronic medical complaints and uses electronic health record (EHR) EPIC for documentation of patient interactions regarding triage protocols, appointment...Full timeWork at officeMonday to FridayFlexible hoursShift workWeekend workDay shift
$87.47k - $105.91k
...required to travel by personal auto or air to meeting sites and other locations. Summary of Functions: The Referral Triage Specialist (RTS) performs the initial response to organ referrals as well as dispatches clinical and non-clinical staff on “new” and “continue...Full timeWork at officeAll shiftsShift workNight shiftDay shift- ...Job Description Job Description Dermatology Triage Specialist (Medical Assistant Preferred) Full-Time or Part-Time Super Dermatology – Conyers & Vinings, GA Super Dermatology is a growing, patient-centered dermatology practice seeking a highly organized...Full timePart time
$91.1k - $170.4k
...The opportunity The CTF Shift Lead at EY plays a critical role in maintaining the efficiency and effectiveness of the Cyber Triage and Forensics team's daily operations. Tasked with managing the performance of Junior and Senior Triage Analysts, this position ensures...Work experience placementSummer holidayLocal areaFlexible hoursShift work- Case Manager, Triage Specialist (HSLT) - The Nest 222 S Hill St, Los Angeles, CA 90012, USA • Job Description Posted Tuesday, September 8, 2026 at 10:00 AM Role: Case Manager, Triage Specialist (HSLT) Reports to: Program Manager, Housing Stability and Linkage Program: 1...Permanent employmentFull timeTemporary workFor subcontractorInterim roleWork at officeLocal areaWork from homeRelocation packageMonday to FridayFlexible hours
- Description GENERAL SUMMARY The Triage Specialist, LPN conducts initial assessments to evaluate how urgently a patient needs care. They ask questions, check vital signs and coordinate care with other medical professionals including physicians. The primary focus of a Triage...Work at officeImmediate start
- ...and Licensed Practical Nurses to provide high-quality patient care across our clinical sites. Full-time roles include immunizations, triage, and coordination with providers to support acute and preventive care. Candidates must graduate from an accredited nursing program,...Full time
- ...communities are vibrant. LSF is seeking a talented Health Specialist who wants to make an impact in the lives of others. Purpose... ...Collaborates with contracted nurse to schedule staff trainings, child triage, and other items as needed. ~ Maintains positive...Full timeWork at officeLocal area
$20.45 - $22.5 per hour
...submitting Medicaid, Disability and Financial Assistance applications, triaging financial questions, providing patient education, performing... .../Medicaid advocate/eligibility, state case/eligibility specialist or other applicable roles Prior Patient Access or Physician...Immediate start$29.62 - $45.31 per hour
...requests and inquiries are complete and adjudicated to meet regulatory and compliance requirements, including timeliness Consult, or triage to, appropriate subject matter experts internally and across departments Work in a fast‑paced environment with strict compliance...Minimum wageFull timeWork experience placementLocal areaRemote workShift work- ...Status: Non-Exempt Location: Colorado Springs Revised: November 1, 2022 General Purpose The Triage Scheduling Specialist position responds to and processes patient requests for appointments, rescheduling and cancellations. To perform this...Full timeTemporary work
- ...Job Description Job Description Summary: The Intake/Triage Specialist serves as the primary point of contact and frontline representative of cdcb’s Homeownership Department. This position plays a critical role in delivering a positive and professional first impression...Work at officeLocal area
$35k
...Summary: The Intake/Triage Specialist serves as the primary point of contact and frontline representative of cdcb’s Homeownership Department. This position plays a critical role in delivering a positive and professional first impression to clients and community members...Full timeLocal area- ...~ Health insurance ~ Opportunity for advancement ~ Paid time off ~ Training & development Appliance Parts Triage & Pre-Diagnosis Specialist Remote or In-Person | Experienced Appliance Repair Professional About the Position Santa Cruz Appliance is looking...Full timeWork at officeRemote workFlexible hours
- ...Job Title: Front Desk Specialist Reports to: Practice Manager / Operations Manager Company Summary : Ascend Medical, founded... .... Key Responsibilities: • Book telehealth appointments, triage patients virtually, and records patient interview, history & chief...Work at officeWork from home
- ...are valued! Join the McNabb Center Team as the Reimbursement Specialist program today! The Reimbursement Specialist JOB SUMMARY... ...Ability to work well in a team environment and alone. Being able to triage priorities, delegate tasks if needed, handle conflict in a...Contract workCasual workWork at officeLocal areaImmediate startMonday to Friday
$19.54 per hour
...Reimbursement Specialist - Insurance Verification (UTMC Program) Help Others, Make a Difference, Save a Life. Do you want to make... ...to work well in a team environment and alone. Being able to triage priorities, delegate tasks if needed, handle conflict in a reasonable...Hourly payContract workWork at officeLocal areaImmediate startMonday to Friday$60k - $72k
...Information Technology Specialist I - Construction Design a Plus US-NY-Albany Job ID: 2026-3354 # of Openings: 1 Category:... ...implementations. You’ll request documents for system changes through a triage/governance’s process while also reviewing and evaluating...Work at officeFlexible hours- ...Must maintain HIPAA compliance Other duties assigned as deemed necessary by management. Qualifications Able to triage patient concerns. Be familiar with and compliant OSHA/HIPAA, infection control & Blood Borne Pathogen Standards. Experience measuring...Temporary workWork at officeLocal area
- ...Description Job Description We are looking for a dynamic and compassionate Licensed Veterinary Technician to join our team as a Triage Specialist . In this critical role, you will be the first point of contact for pet owners in need of emergent care, playing a vital role...Full timePart timeSeasonal workRelocation packageNight shiftWeekend workAfternoon shift
- ...8,738Position Type:EmployeePosition Title:*Information Systems Specialist 5 (Quality Assurance Analyst)Job Description:The Oregon Department... ...across releases, upgrades, and configurations. Document and triage defects in test script code, perform root‑cause analysis (up through...Full timeWork at officeRemote work
$26.39 - $39.59 per hour
...Triage Associate I, Platform Triage - Second Shift (Contract) Latitude AI develops automated driving technologies, including L3, for Ford vehicles at scale. We're driven by the opportunity to reimagine what it's like to drive and make travel safer, less stressful, and...Hourly payContract workShift workAfternoon shift
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