Triage Specialist
Mackin Talent
Triage Specialist
This is a remote position. Our client is seeking a Triage Specialist for a 6 month remote role. The main function of a Triage Specialist is to investigate the product quality of Facebook's Ads/Commerce products and provide technical resolution to Customer/Sales. Investigation and Troubleshooting: Lead end-to-end investigation of the most complex, high-impact, and cross-product customer issues related to Ads, Commerce, and Creator products Perform advanced data analysis, log interpretation, and systems-level debugging to identify root causes and systemic patterns Troubleshoot complex technical issues involving Meta Advertising & Business technologies and ecosystem (e.g., Graph API, Ads Manager, Conversions API, Meta SDK, Meta Pixel) Maintain expert-level understanding of Meta's product architecture, advertising technologies (pixels, ad servers, auctions, delivery), data pipelines, and service interdependencies Triage and Escalation Management: Own and manage the highest-severity escalations, including executive and Tier A+ advertiser issues Partner with Engineering and Product leadership to drive resolution of critical issues, escalate potential bugs, and influence product roadmap decisions Conduct trend analysis and proactively identify emerging issues before they become widespread, recommending preventive actions Technical Consulting and Client Partnership: Provide consultative guidance to clients and partners on best practices and bespoke advertising setups Partner closely with Meta's sales teams and Tier A+ advertisers to resolve client issues, prioritize, and build market or vertical plans for technical services Translate complex technical concepts and solutions to non-technical audiences including clients and sales partners Autonomously manage and prioritize a portfolio of high-value client escalations Requirements Bachelor's degree in Computer Science, Engineering, Marketing, or related degree 2+ years of experience in the Digital Advertising and/or Technology industries Experience managing a multi-million dollar book of business, able to autonomously prioritize, and communicate effectively with sales and clients. Experience with technical troubleshooting of Meta Advertising & Business technologies and ecosystem (e.g., Graph API, Ads Manager, Conversions API, Meta SDK, Meta Pixel) Customer-facing experience translating technical concepts and solutions to non-technical audiences Experience working with web technologies including HTML, CSS, JavaScript, and Experience working with SQL and RESTful APIs Familiarity with using AI tools to enhance productivity and quality in day-to-day work Benefits Competitive salary Healthcare contribution and inclusion in company pension scheme Work laptop and phone 25 days annual leave (pro-rata) plus paid bank holidays Expanding workforce with potential for career progression for top performers
$19 - $24 per hour
...Reports To: Clinic Manager Location: This position is located in Norfolk, VA. Pay: Starting pay is $19-24/hr DOE Triage Specialist ~ Manage calls and questions from patients in a timely and orderly fashion. Prioritize calls from patients and staff based on...SuggestedFull timeWork at officeFlexible hours$60k
...An established East Coast personal injury law firm is seeking a highly experienced Personal Injury Intake and Triage Specialist to work in-house with its call center team in Ocean County, New Jersey. The ideal candidate will be a seasoned personal injury paralegal, insurance...SuggestedFull timeThe Rothenberg Law Firm LLP
Lakewood, NJ3 days ago$53.85k - $65.58k
...region. The crisis hotline is staffed by skilled professionals that triage and assess crisis by phone and make appropriate referrals to... ...life, not just the rest of your career. The Crisis Triage Specialist provides telephone crisis intervention and evaluation services...SuggestedHourly payContract workPart timeReliefWork at officeImmediate startRemote workRelocation packageFlexible hoursShift workWeekend work- JOB SUMMARY: The Triage Specialist (TS) is committed to creating a positive first impression by ensuring each customer that enters the Workforce Center or engages virtually is effectively triaged and treated as a priority. The Triage Specialist is a critical role in the...SuggestedWork at officeImmediate startRelocationFlexible hours
- ...Job Description Job Description Dermatology Triage Specialist (Medical Assistant Preferred) Full-Time or Part-Time Super Dermatology – Conyers & Vinings, GA Super Dermatology is a growing, patient-centered dermatology practice seeking a highly organized...SuggestedFull timePart time
Super Dermatology
Conyers, GA25 days ago - Endeavor Health—Naperville, IL—seeks a Registered Nurse (RN) Triage (Pulmonary) for a full-time, 40-hour week. Office hours Mon-Fri 8:30 AM-5:00 PM with occasional travel to other locations and flexible hours to meet needs. Primary duties include phone triage, patient...Full timeWork at officeFlexible hours
- ...Job Description Job Description The Triage Specialist conducts a thorough telephonic nursing triage for acute and chronic medical complaints and uses electronic health record (EHR) EPIC for documentation of patient interactions regarding triage protocols, appointment...Full timeWork at officeMonday to FridayFlexible hoursShift workWeekend workDay shift
Central Ohio Primary Care - Employees
Westerville, OH3 days ago - ...Triage Specialist-RN (Closing Shift)- Care Navigation Central Ohio Primary Care is seeking a highly motivated Registered Nurse (RN) committed to patient center care with strong customer service skills to fill a Triage Specialist position in our busy Care Navigation...Full timeWork at officeFlexible hoursShift work
$25.41 - $48.52 per hour
...Job Description \n RN Triage/Weekend Coordinator Homecare 16 hours inc. every other weekend \n Department:Home Care Clinical Admin \n As a Triage RN/Weekend Coordinator you will be responsible will be to insure that Home Care patients receive all available services...Hourly pay16 hoursShift workWeekend workMiddlesex Health
Hartford, CT19 days ago- ...following a genetic counseling session. This includes the collection of information and records necessary prior to an appointment, triaging appointments and coordinating necessary follow-up. He/She/They will need to be able to communicate effectively, professionally and...Hourly payTraineeshipWork at officeLocal area
Mount Sinai Health System
New York, NY1 day ago $37.25 - $57.74 per hour
...determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Registered Nurse Triage (RN) Lead - Location: 1200 S York St, Elmhurst, 2205 Butterfield Rd, Downers Grove, 303 W Lake St, Addison, and 1100 Lake St, Oak...Hourly payFull timePart timeFor contractorsWork at officeMonday to FridayFlexible hoursEndeavor Health
Elmhurst, IL13 days ago$114.1k - $268.18k
...consider a career in Advisory.KPMG is currently seeking a Lead Specialist, Cloud Security to join our Managed Services practice.Responsibilities... ..., problem, and service request management, driving timely triage, escalation, resolution, stakeholder communications, and...H1bLocal areaKPMG
Tampa, FL3 days ago$20.45 - $22.5 per hour
...submitting Medicaid, Disability and Financial Assistance applications, triaging financial questions, providing patient education, performing... .../Medicaid advocate/eligibility, state case/eligibility specialist or other applicable roles Prior Patient Access or Physician...Immediate startEnsemble Health Partners
Claremore, OK3 days ago$125k - $165k
...States. Near Legence office preferred. The Lead Cybersecurity Specialist within the Legence IT Security organization will be responsible... ...environments. Lead incident response efforts, including triage, containment, root cause analysis, and post-incident...Full timeWork at officeLocal areaImmediate startRemote workFlexible hours- ...Visit us here to find out more about Accenture's Oracle practice ( Are:A billing specialist with deep Oracle CC&B and CCS/C2M expertise and the analytical rigor to systematically triage billing variances at scale during a CC&B-to-CCS migration. You are equally fluent...Work experience placementLive inWork at officeLocal area
Accenture
Shawnee Mission, KS1 day ago - ...Must maintain HIPAA compliance Other duties assigned as deemed necessary by management. Qualifications Able to triage patient concerns. Be familiar with and compliant OSHA/HIPAA, infection control & Blood Borne Pathogen Standards. Experience measuring...Temporary workWork at officeLocal area
myDermRecruiter
Fayetteville, NC5 days ago - ...and system functionality across ERP modules (e.g., finance, procurement, asset management) ~ Assist with issue identification, triage, and resolution coordination ~ Provide user support and guidance during testing, training, and post-go-live activities ~ Support...Full timeRemote work
- ...response, and provide comprehensive mitigation of threats Reviews internal logs and alerts to identify potential cybersecurity events. Triage cases based on output from automated alerts, and determine when to escalate to other teams Monitors external service provider...Full timeWork at officeLocal areaRemote work1 day per week
MUFG
Tempe, AZ1 day ago $72k - $86k
...owns that. You'll run affiliate commissions and contractual payments end to end, across our entire affiliate base. Whether you’re triaging an issue, proactively analyzing the data, or walking a frustrated affiliate through why their commissions went up or down month over...Full timeContract workFixed term contractWork at officeRemote workWorldwide- ...The QA Specialist, Operations is responsible for partnering in the Quality oversight of Drug Substance Manufacturing processes. This role... ...oversight using Quality Review Management tool. Real time event triage and implementation of immediate response to identified...Full timeImmediate startFlexible hours
FUJIFILM Biotechnologies
Holly Springs, NC10 hours ago - ...providers seeking assistance with patient transfers within the Allegheny Health Network (AHN). Key responsibilities include the efficient triage and facilitation of complex requests (telemedicine, consults, transfers, and emergency alerts), ensuring timely patient care...For contractorsLocal areaRelocation package
Highmark Health
Pittsburgh, PA1 day ago - ...Duration: 12 months Position Summary The Senior AP Deployment Specialist serves as a dedicated Accounts Payable Operations... ...concerns, operational impacts, and business risks. Support defect triage, retesting, and business sign-off activities. SIT ownership:...Full timeLocal area
US Tech Solutions
Boise, ID10 hours ago $22 - $23 per hour
...invites you to apply for the Call Center Associate Eligibility Specialist position. This is an opportunity to make a difference in your community... ...requirements, notices, interviews, and verification requests. Triage customer needs and determine appropriate next steps, including...Hourly payWork experience placementInternshipRemote workFlexible hours$19 per hour
...Immediate need for a talented Intake Specialist. This is a 06+months contract opportunity with long-term potential and is located in... ...Service Requests and research incorrect or missing information Triage and assign all incoming inquiries in a timely, efficient manner...Full timeContract workLocal areaImmediate startPyramid Consulting, Inc
Durham, NC1 day ago- ...Job Description Job Description Public Information Specialist (SPA-140) ID: SPA-140 Location: Philadelphia Program: SEE Wage... ...a high volume of public inquiries via phone, email, and web; triage and escalate complex issues as needed. Maintain and use knowledge...Full timeTemporary workPart timeLive inLocal area
National Experienced Workforce Solutions
Philadelphia, PA16 days ago - Description Summary: The Orthopedic Specialist’s primary function is to support the Orthopedic Surgeon with patient care as directed and... ...addition, the Technician Specialist is frequently called upon to triage patient phone calls regarding symptoms, urgency of their injury...Work experience placementWork at officeMonday to Friday
CHRISTUS Health
Santa Fe, NMa month ago - ...~ Health insurance ~ Opportunity for advancement ~ Paid time off ~ Training & development Appliance Parts Triage & Pre-Diagnosis Specialist Remote or In-Person | Experienced Appliance Repair Professional About the Position Santa Cruz Appliance is looking...Full timeWork at officeRemote workFlexible hours
- ...provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit Triage Specialist This position is remote, but employee must be based in Cincinnati. ~ Manage calls and questions from patients in a timely...Work at officeRemote workFlexible hours
- ...Job Description Summary: ModMed is seeking a Patient Safety Specialist to assist in the day to day operations of the Patient Safety... ...Jira Cloud patient safety dashboards to ensure accuracy, timely triage of tickets, data integrity, and update leadership on any areas...Full timeFixed term contractWork at officeImmediate startRemote workFlexible hours
$50k
...skills, even in a fast-paced environment, and de-escalate any challenging situations in a professional and appropriate manner. Triage patients to appropriate internal or external resources, depending on their needs and requirements. Ensure proper documentation and...Full timeTemporary workWork at officeImmediate startMonday to FridayFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Triage Specialist. Be the first to apply!
- eye specialist United States
- reentry specialist United States
- crisis specialist United States
- technology integration specialist United States
- deployment specialist United States
- recovery specialist United States
- qc specialist United States
- parts specialist United States
- crisis intervention specialist United States
- traffic specialist United States