Customer-Focused IT Incident Triage Specialist
Lightedge
Lightedge is seeking a Triage Technician in Des Moines, Iowa. This role involves being the first responder for customer requests and system alerts, effectively managing escalations, and ensuring a top-notch customer experience. Candidates should possess a high school diploma, demonstrate strong customer service skills, and have a basic understanding of IT services. Preferred skills include experience with ServiceNow and various cloud technologies. Join our team to create impactful customer interactions! #J-18808-Ljbffr Lightedge
Vacancy posted 3 days ago
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