Part-Time Universal Banker (20 Hours), Queens Village Branch

The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities Assist in basic account opening for existing customers Provide service delivery to internal/external customers to resolve account service issues Execute financial transactions in accordance with bank policies and procedures Refer opportunities to segment partners where appropriate Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi’s interests by driving compliance with applicable laws, rules and regulations, and escalating, managing and reporting control issues with transparency Qualifications 1–3 years of relevant experience Previous retail banking or similar experience required Consistently demonstrates clear and concise written and verbal communication skills Education High School diploma or equivalent Salary and Benefits The hourly rate corresponding to the annual range is $24.05 - $31.37. In addition to salary, Citi offers discretionary and formulaic incentive and retention awards. Citi also offers competitive employee benefits, including medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; and wellness programs. Paid time off packages are available, including planned vacation, unplanned sick leave, and paid holidays. Equal Opportunity & Disability Accommodations Citi is an equal‑opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, view Citi’s EEO Policy Statement or the Know Your Rights poster. #J-18808-Ljbffr Citi