Front of House Shift Leader

Chick-fil-A

Front of House Shift Leader (Mid-Level Leadership Role)

Location: Chick-fil-A Macland Crossing (Front of House) Position Type: Full-Time or Part-Time

The Front of House Shift Leader is a mid-level leadership role responsible for leading the guest experience and supporting team member development during assigned shifts. This leader sets the tone on the floor, ensures operational excellence, and partners with senior leaders to execute Chick-fil-A standards with consistency and care.

This role is ideal for someone who leads by example, thrives in a fast-paced environment, and desires to grow their leadership skills while positively impacting guests and team members.

Key Responsibilities

Lead and oversee Front of House operations during assigned shifts
Model Chick-fil-A hospitality and service standards at all times
Coach, train, and develop team members in real-time
Ensure accuracy, speed, cleanliness, food quality and food safety standards are met
Manage shift flow: positioning, breaks, and labor efficiency
Resolve guest concerns with empathy and professionalism
Communicate clearly with kitchen and leadership teams
Uphold Chick-fil-A values and culture on every shift

Leadership Expectations

Serve as a role model in attitude, appearance, and work ethic
Provide encouragement, accountability, and feedback to team members
Support new hire onboarding and ongoing training
Step into leadership decisions when senior leaders are not present
Contribute ideas for improving guest experience and team engagement

Qualifications

Previous experience in a leadership or key-holder role preferred
Strong communication and people skills
Ability to lead in a fast-paced, team-oriented environment
High standards for service, cleanliness, and accuracy
Coachable, dependable, and solution-oriented
Must be at least 18 years old
Availability to work a mix of mornings, evenings, and weekends

What We Offer

Competitive pay based on experience
Leadership development and growth opportunities
Positive, purpose-driven work environment
Flexible scheduling
Free or discounted meals
Opportunity to grow within Chick-fil-A leadership

Why Chick-fil-A?

At Chick-fil-A, leadership is about influence, service, and growth. As a Front of House Shift Leader, you will play a key role in shaping the guest experience and developing future leaderswhile being supported by a team that values people first.

Apply today and take the next step in your leadership journey with Chick-fil-A.

Chick-fil-A

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Front of House Shift Leader in Marietta, GA vacancy

Shift Leader
...! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today! Job Summary The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service...
Suggested
Contract work
For contractors
Local area
Immediate start
Flexible hours
Shift work
Night shift
Weekend work
Papa John's
Smyrna, GA
4 days ago
Shift Leader
...committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great...
Suggested
Shift work
Dunkin
Marietta, GA
2 days ago
Shift Leader
...Shift Leader Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are...
Suggested
Flexible hours
Shift work
Wingstop
Marietta, GA
3 days ago
Shift Leader
...DESCRIPTION At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire...
Suggested
All shifts
Flexible hours
Shift work
Chick-fil-A
Marietta, GA
4 days ago
Shift Leader
...Shift Leader As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. The Shift Leader will be responsible for coaching...
Suggested
Shift work
Dunkin'
Smyrna, GA
5 days ago
Shift Leader
...s best value in pizza, is looking for energetic and fun people to join our team at our location in Newnan, Ga. We are hiring hourly Shift Lead Managers for the morning, afternoon, and evening shifts. We offer a competitive starting wage and there are lots of opportunities...
Hourly pay
Shift work
Day shift
Afternoon shift
Little Caesars
Smyrna, GA
8 hours ago
Shift Leader
...achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!...
Extra income
Flexible hours
Shift work
Pizza Hut
Marietta, GA
4 days ago
Burger King Shift Leader
...We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager...
Local area
Shift work
GPS Hospitality
Smyrna, GA
9 hours ago
Shift Leader
...Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations...
For contractors
Local area
Immediate start
Flexible hours
Shift work
Night shift
Papa John's
Marietta, GA
2 days ago
Shift Leaders
...Shift Leaders at Bojangles Location: 0598 - Marietta, GA 2745 Powder Springs Rd SW, Marietta, GA 30064, USA Position with Georgia... ...management about needs, concerns, and wins Support drive-thru, front counter, kitchen, or any area as needed Qualifications...
Local area
Flexible hours
Shift work
Night shift
Bojangles'
Marietta, GA
4 days ago
Shift Leader
...Shift Leader We are looking for a qualified and responsible shift leader to manage all transactions with our customers efficiently and... ...Oversee cleaning and maintenance of prep areas, dining room, front line, restrooms, customer service and beverage areas to exceed...
Flexible hours
Shift work
Cheeseburger Bobby's
Marietta, GA
2 days ago
Shift Leader
...Shift Leader The Shift Leader supports the store management team's daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystal's Core Values. The Shift Leader works with other members of the management team...
Work at office
Flexible hours
Shift work
Night shift
Krystal Restaurant
Marietta, GA
6 hours ago
Shift Leader
...Franchise Shift Manager This position is fully accountable for the profitable operation of a specific shift designated by the Franchisee while adhering to all company guidelines and regulations. Responsibilities include: Ensuring the restaurant is in full compliance...
Local area
Shift work
Firehouse Subs
Smyrna, GA
3 days ago
Hourly Shift Manager/Team Leader
...Description Team Leader Job Summary The Team Leader will assist the General Manager (GM) and Assistant Manager (AM) in the operation... .... Responsibilities will include the areas of Guest Service and Shift Management. Essential Responsibilities Assist the General...
Hourly pay
Contract work
Local area
Shift work
Chicken Salad Chick
Marietta, GA
2 days ago
Shift Leader (P1-1360468-3)
...Shift Leader Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift...
Full time
Temporary work
Local area
Flexible hours
Shift work
Panda Express
Smyrna, GA
4 days ago
Shift Leader
...Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations...
Local area
Immediate start
Flexible hours
Shift work
Papa John's
Smyrna, GA
1 day ago
Evening Shift Leader
$10 per hour
...Evening Shift Leader Are you a highly skilled and motivated individual looking for a dynamic role as a Shift Leader? Do you thrive in a fast-paced environment and have a passion for delivering excellent service? If so, we want to hear from you! US Cafe, a local fast...
Casual work
Local area
Immediate start
Monday to Friday
Shift work
Night shift
Weekend work
Afternoon shift
US Cafe
Smyrna, GA
5 days ago
Burger King Shift Leader
Job Posting Restaurant Number: 873 City: Marietta State: GA Burger King
Shift work
Burger King
Marietta, GA
2 days ago
Shift Leader
...Shift Leader Opportunity At Playa Bowls Playa Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience...
Hourly pay
Casual work
Local area
Flexible hours
Shift work
Night shift
Weekend work
Playa Bowls
Marietta, GA
2 days ago
SHIFT LEADER
...Shift Leader Salata is committed to the highest quality in everything we do especially our people! We're looking for team members at all levels who strive for the best in life who value a spotless, supportive and flexible work environment; who cares about our customers...
Flexible hours
Shift work
Henry Investment Group
Marietta, GA
2 days ago
Popeyes Shift Leader
Job Post Restaurant Number: 3121 City: Marietta Post Reference: #Snag, #CareerBuilder State: GA Burger King
Shift work
Burger King
Marietta, GA
4 days ago
Shift Leader
$12.5 per hour
...divh2Shift Leader/h2pAt Captain Ds, our people are everything. Weve built a culture that empowers and grows talentbecause when our team thrives, so do we./ppAs a Shift Leader, youre the face of the brandleading the team and ensuring every guest enjoys an exceptional experience...
Hourly pay
Local area
Shift work
Afternoon shift
Captain Ds Seafood Restaurant
Marietta, GA
4 days ago
Housekeeping Supervisor
Working in close partnership with other department heads, the Housekeeping Supervisor will ensure that the highest standards for cleanliness, safety and sanitation are maintained throughout the hotel. Ensure that guest requests are responded to promptly and direct the ...
CUSA
Smyrna, GA
6 hours ago
Part-Time Shift Leader
$13 - $22 per hour
...Job Summary The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and... ...register. Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising....
Part time
Shift work
MINISO USA
Kennesaw, GA
5 days ago
Shift Leader
...DESCRIPTION As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales... ...right. We're an international brand that's a household name and a front-of-mind decision when you've got pizza on the brain. We've...
Shift work
Night shift
Weekend work
Little Caesars
Mableton, GA
4 days ago
Shift Leader
$15 - $19 per hour
...Shift Leader Share Apply Full-time $15.00 - 19.00 per hour Urgent Shift Leader Opportunity at [brand_name] Are you eager to lead a dynamic team in a vibrant environment? Do you want to ensure customers have a delicious experience while working with talented individuals...
Hourly pay
Full time
Shift work
Bojangles'
Woodstock, GA
4 days ago
SHIFT LEADER
...stores close at 2pm! You will never miss that dance recital or once in a lifetime concert. Join our team! We are looking for a Shift Leader! Our Shift Leaders are like the cream cheese on the bagel. The bagel is delicious on its own, but the cream cheese adds a...
Local area
Flexible hours
Shift work
Weekend work
Day shift
Afternoon shift
Panera Brands
Kennesaw, GA
4 days ago
Shift Leader
...Shift Leader At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important – TEAM, GUEST, BUSINESS! It's that simple. If you're ready to work somewhere...
Local area
Shift work
Weekend work
Afternoon shift
Early shift
Coffee And Bagel Brands
Kennesaw, GA
3 days ago
Shift Leader
...Shift Leader The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the...
Shift work
Hardee's
Lithia Springs, GA
1 day ago
Shift Leader-Townpark Ln
$19 - $23 per hour
...Benefits Offered | Wage Information Competitive Pay! FREE Delicious Meals on every shift! No late nights, no early mornings! Flexible Schedule! Great Environment! Career Path to Ownership! The option to get paid daily! Plus, once you're eligible...
Hourly pay
Daily paid
Casual work
Flexible hours
Shift work
Weekend work
Day shift
Afternoon shift
Early shift
Taziki
Kennesaw, GA
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front of House Shift Leader. Be the first to apply!