Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Airport Operations & Customer Experience Leader

American Airlines

American Airlines is hiring a Manager, Airport Customer Operations for Miami (MIA). The role emphasizes developing staff, overseeing daily customer service operations, and implementing procedural changes to improve performance and compliance. The position requires leadership within the hub environment and flexibility to work nights, weekends, and holidays. The candidate will lead supervisors to optimize resources, monitor on-time performance, and ensure safety procedures while partnering with #J-18808-Ljbffr American Airlines

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Airport Operations & Customer Experience Leader in Miami, FL vacancy
  •  ...processes, and fulfilling our customers' promises. And by...  ...Healthcare Customer Care Team Leader is responsible for leading,...  ...escalation point, promotes operational excellence, ensures compliance...  ...and a best-in-class customer experience.How you create impactCollaborate... 
    Operations
    Permanent employment
    Local area

    Kühne + Nagel

    Miami, FL
    5 days ago
  • Fresco y Más in Miami is looking for a working manager to lead store operations, focusing on customer experience, fiscal management, and team development. The role requires someone with strong leadership skills and a background in retail management. Responsibilities include... 
    Operations
    Shift work

    Fresco y Más

    Miami, FL
    2 days ago
  •  ...Job Title: Area Customer Service Coordinator Summary: Join our team as an Area...  ...Your role will encompass supporting daily operations, implementing new services, and...  ...with at least 12 months of relevant work experience Flexibility and adaptability to meet... 
    Operations
    Work experience placement
    Work at office
    Worldwide
    Flexible hours
    Shift work

    Ricoh Americas Corporation

    Miami, FL
    4 days ago
  • $21 - $28 per hour

    As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself...  .... You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize... 
    Operations
    Hourly pay
    Full time
    Contract work
    Flexible hours
    Afternoon shift

    Suitsupply

    Miami, FL
    3 days ago
  •  ...breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational...  ...customer experience, streamline operations, and achieve business goals. Stay...  ...today, and we are one of the world’s leaders in helping drive that change, with strong... 
    Operations
    Full time
    Live in
    Work at office
    Local area

    Accenture

    Miami, FL
    19 hours ago
  • Fresco y Mas in Miami, Florida is seeking a Customer Service Manager to ensure a great customer experience while managing front-end operations. Responsibilities include leading teams, managing budgets, and overseeing compliance with safety regulations. The ideal candidate... 
    Operations
    Shift work

    Fresco y Mas

    Miami, FL
    2 days ago
  • $23 per hour

     ...Customer Service Lead Logistics Customer Service Agent Evening Shift (3:00 PM 11:00...  ...Join our logistics team managing cargo operations, customer service, and shipment coordination...  ...for candidates with logistics experience and leadership skills. Job Requirements... 
    Operations
    Hourly pay
    Temporary work
    Relocation package
    Weekend work
    Afternoon shift

    ProLogistix

    Miami, FL
    5 days ago
  • $24 - $29 per hour

    Customer Service Coordinator Department: Operations Employment Type: Temporary Location: Miami Compensation: $24.00 - $29.00 / hour Description Customer Service...  ...outstanding tickets and make sure we finalize each experience. Help improve CSAT scores throughout the season.... 
    Operations
    Temporary work
    Work at office

    Talentify

    Miami, FL
    2 days ago
  • The Customer Experience / Service Lead is responsible for supporting and leading the Agency’s customer service framework in connection with...  ..., escalation, and resolution of client inquiries and operational issues while partnering closely with Business, Operations,... 
    Operations

    Banco Pichincha (Miami Agency)

    Coral Gables, FL
    3 days ago
  •  ...store unit with a focus on delivering a consistent, positive customer experience. You will supervise team members, oversee production,...  ...quality control processes, and assist with payroll and store operations in the Store Manager's absence. The role emphasizes training... 
    Operations
    Work at office

    FedEx Logistics

    Miami, FL
    5 days ago
  •  ...the Hubs and Gateways Team, within the Customer Experience Division. ​Responsible for managing,...  ...Oversees day to day customer service operations including oversight of the ticket counter...  ...for unescorted access privileges to airport security identification display areas... 
    Operations
    Work experience placement
    Work at office
    Local area
    Flexible hours
    Shift work
    Night shift
    Rotating shift

    American Airlines

    Miami, FL
    11 days ago
  •  ...Associate in Miami, FL. The role involves assisting the management team with daily operations, providing exceptional customer service, and driving sales. Ideal candidates should have retail experience and a high school diploma. Responsibilities include merchandising, assisting... 
    Operations
    Full time

    DTLR, Inc.

    Miami, FL
    3 days ago
  •  ...for making sure every caller has a good experience. You put the right processes to ensure...  ...ones and documented performance reviews.Operations and performanceDefine and track KPIs:...  ...first-call resolution, conversion rate and customer satisfaction.Report weekly results to... 
    Operations
    Seasonal work

    Mouratoglou International

    Miami, FL
    3 days ago
  •  ...Customer Service Manager, Airport Workforce Management - Miami Mia Are you ready to...  ...who wants to elevate their experience, knowledge, and network...  ...develop yourself to be the best leader you want to be in the...  ...ensure a safe, high performing operation by leading, engaging,... 
    Operations
    Work at office
    Local area
    Flexible hours
    Rotating shift

    American Airlines Group

    Miami, FL
    5 days ago
  •  ...the Hubs and Gateways Team, within the Customer Experience Division. ​Responsible for the efficient use of resources to ensure operational performance. Ensure enforcement of all company...  ...airline supervisory experience 3 years' airport operations experience   Preferred... 
    Operations
    Flexible hours
    Shift work
    Night shift

    American Airlines

    Miami, FL
    7 days ago
  •  .... You will serve as a local expert, ensuring a seamless guest experience and nurturing lasting impressions throughout their stay. The role...  ...and confidentiality standards, with comprehensive benefits and opportunities for #J-18808-Ljbffr TownePlace Suites Miami Airport
    Local area

    TownePlace Suites Miami Airport

    Miami, FL
    2 days ago
  •  ...of Produce & Floral in Miami, Florida, to oversee daily operations, ensuring customer satisfaction and compliance. The role involves training team...  ...preferred, and have at least 3-6 years of supervisory experience. Strong customer service and communication skills are essential... 
    Operations

    Fresco y Más

    Miami, FL
    2 days ago
  •  ...financing options, and ensure compliant, transparent offerings to customers. Responsibilities include managing relationships with...  ...achieving sales goals, and delivering an exceptional customer experience through a consultative approach and strong product knowledge.... 

    AutoNation

    Miami, FL
    5 days ago
  •  ...Breakmark is partnering with Nauta to hire a Head of Customer Experience. About Nauta Nauta is an operations platform for importers and exporters that...  ...close to customers and the business. This is a builder-leader role , not a support function. What you’ll do Own... 
    Operations

    BreakmarkHR

    Miami, FL
    3 days ago
  • $55k - $65k

     ...Job Title: Guest Experience Manager Department: Guest Experience...  ...world class, white glove customer service for Miami City Ballet...  ...candidate must be a motivated leader with a positive, energetically...  ...Front-of-House & Venue Operations Responsible for the Miami... 
    Operations
    Full time
    Part time
    Night shift
    Afternoon shift

    Miami City Ballet

    Miami, FL
    9 hours ago
  •  ...Job Number 26101928 Job Category Rooms & Guest Services Operations Location 1201 NW 42nd Avenue, MIAMI FL 33126, United States...  ...smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists... 
    Operations
    Full time
    Work experience placement
    Local area
    Remote work
    Night shift
    Day shift
    Afternoon shift

    Marriott

    Miami, FL
    5 days ago
  • National Car Rental at Miami International Airport is seeking a Customer Experience Representative to provide friendly, efficient service and help customers...  ...directions and local information in a fast-paced, seven-days-a-week operation. #J-18808-Ljbffr National Car Rental
    Operations
    Local area

    National Car Rental

    Miami, FL
    5 days ago
  •  ...Hospitality Associate for a part-time on-site role in Miami. You will deliver exceptional guest experiences, coordinate with internal teams, and support daily hospitality operations. The position reports to the Lead Hospitality Associate or Client Relations Manager and... 
    Operations
    Part time

    Jobleads-US

    Miami, FL
    1 day ago
  •  ...check guests in/out, manage reservations, handle payments, answer inquiries, and coordinate with other hotel teams to ensure smooth operations while maintaining a clean, organized lobby and accurate records. This role requires flexibility, strong communication, and the... 
    Operations

    Concord Hospitality Enterprises

    Miami, FL
    3 days ago
  •  ...Desk Associate to join our team. The role involves greeting customers, managing front desk operations, and providing exceptional customer service. Ideal candidates should have 2+ years of relevant experience, excellent communication skills, and a passion for health and... 
    Operations
    Flexible hours

    CITY ZERO LLC

    Miami, FL
    3 days ago
  •  ...in Miami is seeking a passionate counter team member to provide exceptional customer service and maintain a welcoming atmosphere. Ideal candidates are experienced in front of house operations, have a love for cookies, and exhibit strong communication skills. Responsibilities... 
    Operations

    maman | aventura

    Miami, FL
    2 days ago
  •  ...Monday-Friday, 12:00pm-6:00pm   The Customer Relations Coordinator provides front‑...  ...with customers, drivers, carriers, and operational teams to support the timely movement of...  ...or university preferred. Previous experience in customer service, administrative support... 
    Operations
    Contract work
    Part time
    Work at office
    Monday to Friday

    Forward Air

    Miami, FL
    1 day ago
  •  ...Educator at Dadeland Mall to deliver world-class guest experiences, share product education, and support store operations with a focus on inclusivity and teamwork. You...  ...to policies. Flexible schedule and strong customer service are essential. #J-18808-Ljbffr Lululemon... 
    Operations
    Part time
    Seasonal work
    Flexible hours

    Lululemon Athletica

    Miami, FL
    5 days ago
  • Starwood Hotels in Miami is seeking a Guest Experience Supervisor to lead and inspire the...  ...standards and support daily hotel operations to maintain service quality across the property. We value leaders who are collaborative, customer-focused, and able to thrive in a fast... 
    Operations
    Weekend work
    Afternoon shift

    Starwood Hotels

    Miami, FL
    2 days ago
  •  ...The Dorne Region is adding a Customer Experience Coordinator to its Coral Gables office. This full-time, on-site opportunity is built for someone who enjoys conversations, notices the details that keep things moving, and wants to grow practical client-service skills in... 
    Full time
    For contractors
    Work at office
    Immediate start

    The Dorne Region

    Coral Gables, FL
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Airport Operations & Customer Experience Leader. Be the first to apply!