Order Fulfillment Associate

Order Fulfillment Associate (Sorting) Full Time

We're looking for a dependable, detail-oriented Order Fulfillment Associate to join our Group Store Fulfillment Team. This role is the final quality checkpoint before orders reach our customers. The Order Fulfillment Associate is responsible for organizing incoming product, sorting bulk shipments into individual customer orders, preparing orders for shipping or pickup, and maintaining an organized fulfillment area to support efficient operations.

Order Fulfillment & Sorting

• Sort bulk team shipments into individual customer orders with accuracy and care.
• Route and organize catalogs, late orders, and back orders appropriately.
• Fulfill, sort, route and manage always-open stores/in-house shop orders.
• Maintain and organize past-due in-store pickup orders.
• Production and Receiving Runs: routing boxes for fulfillment

Quality Assurance

• Verify that sizes, styles, colors, quantities, and customizations match customer orders.
• Identify and report discrepancies, missing items, or production issues to the appropriate team members.
• Ensure all orders are complete and properly prepared before delivery or pickup.

Packing & Shipping

• Pack, label, and prepare orders for shipping, delivery, or in-store pickup.
• Organize and stage completed orders for efficient distribution.

Organization & Maintenance

• Maintain cleanliness and organization of the sorting area, shelves, and fulfillment workspace.
• Move, organize, and store boxes efficiently.
• Help maintain a safe, clean, and productive work environment.

Physical Requirements

• Ability to lift and move boxes up to approximately 50 lbs.
• Comfortable standing, walking, bending, and moving throughout the workday.
• Ability to push and pull carts within the facility.

What We're Looking For

• Strong attention to detail and organizational skills.
• Dependable, self-motivated, and able to work efficiently with minimal supervision.
• Team-oriented mindset with a willingness to support others when needed.
• Comfortable working in a fast-paced, behind-the-scenes fulfillment environment.
• Ability to stay focused and maintain accuracy while handling repetitive tasks.