LEAD Associate

Lead Associate

Salary Estimate: $49129.60 - $73715.20 / year Learn more about the benefits offered for this job.

This position will support HealthOne Swedish Medical Center along with additional HCA hospitals in Denver, CO, within the Patient Access department.

As a Lead Associate, you will be a part of the LEAD (Leadership Engagement and Development) Program for early careerists. During your time in the LEAD Program for the Hospital Based Operations concentration, you will further enhance your management and technical skills to ensure you are knowledgeable in all aspects of the hospital patient access area's business functions. You will work in key areas of the hospital operation, working side-by-side with CEO's / COO's, Directors, Managers and PTAC staff. In this role, the selected individual will be required to work a variety of shift schedules including nights, weekends, holidays etc.

What will you do in this role:

• Perform pre-registration and insurance verification
• Verify all insurance and obtain pre-certification/authorization.
• Perform electronic insurance eligibility confirmation when applicable and document results.
• Calculate patient cost share and be prepared to collect via phone or make payment arrangements.
• Contact patient via phone to confirm or obtain missing demographic information, quote/collect patient cost share, and instruct patient on where to present at time of appointment.
• Receive and record payments from patient services scheduled.
• Perform insurance verification and pre-certification follow up for prior day's walk in admissions/registrations and account status changes by assigned facility.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Process and complete with accuracy patient charts according to paperwork flow needs and established productivity standards.
• Assess trends and process improvement opportunities through the use of analytical metrics (including Tableau and Power BI) to meet business needs.
• Complete projects and online trainings to strengthen Revenue Cycle Management knowledge and leadership skills.
• Participate in departmental hiring processes and new implementations within department to support commitment to efficiency and workforce efforts.

Qualifications:

• 1 year of related experience is preferred
• Bachelor's Degree required (preferably in Public Health, Health Science, Healthcare Management, or Health Services Administration)
• A Master's Degree in Business Administration or Health Administration is helpful, but not required
• Overall GPA must be a minimum of 3.0 for Bachelor's degree and Graduate degree (if applicable)
• Leadership experience required (unofficial and official roles in school are acceptable)
• Lean six sigma certification preferred

Benefits

Parallon HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.