Receptionist - Medical

Monday-Friday 9a.m. to 5p.m. Join our dedicated team at Pulmonary Diagnostics and contribute to providing exceptional care in a supportive and dynamic environment. We are seeking a detail-oriented and organized individual to assist our medical practitioner and ensure smooth administrative operations within our facility. Key Responsibilities: Patient Coordination: Efficiently manage patient schedules, including appointments, follow-ups, and cancellations, to ensure optimal workflow and minimal patient wait times. Provide clear communication to patients regarding their appointments and any necessary preparations. Documentation Management: Accurately maintain and update patient records, ensuring confidentiality and compliance with HIPAA regulations. Prepare and process medical documents, reports, and correspondence, ensuring clarity and precision. Communication Answer phone calls, emails, and inquiries promptly and professionally, directing them to the appropriate departments or individuals as needed. Administrative Support: Provide comprehensive support to medical staff, including managing calendars, scheduling meetings, and preparing necessary documentation for appointments. Assist in the preparation and distribution of internal communications and presentations. Billing and Insurance Coordination: Facilitate the processing of billing and insurance claims. Verify insurance coverage, obtain pre-authorizations, and assist patients with billing inquiries to ensure accurate and timely processing. Data Entry and Reporting: Input and update data in electronic health records and other information systems accurately. Customer Service Excellence: Provide a compassionate and empathetic experience for all patients and visitors. Address concerns and resolve issues in a timely and professional manner to enhance patient satisfaction and loyalty. Team Collaboration: Work collaboratively with a diverse team of healthcare professionals. Participate in staff meetings and contribute ideas to improve office processes and enhance the patient experience. Qualifications: - Proven experience in a medical administrative role or similar environment - Proficiency in medical terminology and understanding of healthcare processes - Strong organizational and multitasking skills with attention to detail - Excellent communication and interpersonal abilities - Competence in using office software, including Microsoft Office Suite and Athena Medical Records System is a plus. - Ability to maintain confidentiality and adhere to HIPAA regulations - Problem-solving skills and a proactive approach to addressing challenges At Pulmonary Diagnostics, we are committed to fostering a collaborative and inclusive work environment. We value diverse perspectives and experiences and welcome applicants from all backgrounds to apply. If you are passionate about providing exceptional administrative support in the healthcare field, we look forward to your application.