General Store Attendant

Retail Agent

Love What You Do, Every day.

Picture this: Going to work and stepping into 1800 acres of natural beauty, amid the rolling hills and rugged high desert of Central Oregon. Each day, you're surrounded by panoramic views of the towering Cascade Peaks while being a part of a passionate, award-winning hospitality team. Working alongside other top-of-their-game individuals, you'll be dedicated to delivering, creating, and celebrating extraordinary guest experiences in an awe-inspiring setting.

The Perks

The views are incredible. So are the people who work here. Our team truly is the heart and soul of Brasada Ranch, and they're the reason we have won awards like Conde Nast Traveler's Best Resort in the Pacific Northwest for 3 years in a row. We know our people are instrumental in our success, so we offer competitive pay, great staff perks, and a culture that encourages fulfillment at work and in life. That's why Brasada Ranch is proud to offer our employees the following benefits:

Medical, Dental and Vision company sponsored benefit package available to full-time employees.

401k with company match.

Tuition reimbursement program.

Free golf privileges.

Seasonal Family Pass to the athletic center.

Employee discounts at all restaurants, spa services, and retail.

One complimentary trail ride with Brasada Trails.

Not to mention, a variety of company-wide celebrations, like our end-of-season bash, holiday party, and scramble golf tournament/BBQ. Plus, a few generous raffles thrown in for good measure.

Role Description

The purpose of this position is to create a sense of welcome and arrival for all guests, members, and owners. Our Retail Agents are fully versed in all aspects of the services and amenities provided by the resort. At Brasada Ranch, our retail outlets reflect the "Lifestyle" of the Ranch and the authenticity of our destinations. We invite you to showcase your passion for engaging service as a Retail Agent, where your warmth and knowledge of our offerings will assist guests in re-creating our exceptional dining experience in the Cabins and/or their own homes.

Requirements

General Responsibilities

Consistently offer professional, friendly, and engaging service to guests and members.

Full knowledge of all products and ability to address questions about them.

Prepare specialty coffee drinks.

Conduct all transactions on the point-of-sale terminal using the specific policies and procedures required.

Maintain an organized, sanitary, and safe working area.

Ability to fully explain all resort products, services, and other information about the resort to all guests and owners.

Maintain knowledge of current resort events, activities, and hours of operation as well as dining options currently available.

Perform additional responsibilities and duties as assigned.

Skills/Traits

Must be at least 18 years of age.

Coffee experience is not necessary.

Previous guest service and retail experience preferred.

Excellent written and oral communication skills required.

Positive interpersonal skills required.

Must be fluent in verbal and written English.

Computer literate in Microsoft Works applications and/or Point-of-Sales System required.

Ability to work well under pressure in a fast-paced environment.

Highly responsible & reliable.