Customer Service Representative
$17 - $26 per hourSchar Heating and Cooling, Inc.
Join Our Team at Schar
At Schar we offer competitive pay, excellent benefits, and great careers for our exceptional team! We want YOU to join our team!
Position Summary
To provide top-quality customer service for phone, message, email, and online inquiries. This includes collaboration with the appointment center team to schedule appointments on inbound and outbound calls. This position will also include various administrative tasks.
Work Schedule
Work start and end time: Negotiable (Overtime based on workload)
Employment Type
Full Time
General Qualifications
- High personal integrity
- Clean criminal record
- Drug free
- Professional appearance required
- Must have at least some customer service experience
- Must be able to be honest, no matter what
- Motivated work ethic
- Desire to learn
Skills That Will Help
- Experience & training in customer service and/or the HVAC field
- Scheduling and problem solving skills
- Customer or coworker references
- Experience & training in phone etiquette
- Experience with ServiceTitan
Benefits of This Position
- Competitive pay
- Year-round employment
- Advancement opportunities
- Training opportunities
- Paid holidays and vacation days
- Performance based incentives
- Overtime based on 8 hour day
Additional Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Salary
$17 - $26 per hour
Schedule
- 8:00a - 5:00p [1 hour unpaid lunch break] [Flexible Options]
- Tuesday to Saturday or Monday to Friday [Flexible Options]
- Overtime [Dependent on workload]
Education
- High school or equivalent (Required)
Vacancy posted 14 hours ago
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