Customer Service Representative - Syler Veterinary Clinic

Job Description

Job Description

Syler Veterinary Clinic is seeking a full-time Customer Service Representative to join our team in Athens, TX. Our clinic is committed to providing exceptional veterinary care and customer service to our community’s pets and their owners.

Why Join Syler Veterinary Clinic?

At Syler Veterinary Clinic, we are dedicated to fostering a positive and supportive work environment. We prioritize excellent client communication and the delivery of high-quality medical care, ensuring that every client and their pet have a great experience.

Responsibilities:

• Provide warm and friendly service to clients both over the phone and in person.
• Schedule appointments and manage the clinic’s calendar.
• Handle client inquiries and provide accurate information about our services and treatments.
• Process payments and manage financial transactions.
• Maintain accurate and organized client and patient records.
• Educate pet owners on clinic policies and wellness care.
• Ensure the reception and waiting areas are tidy and welcoming.
• Assist in other administrative duties as needed.
• Cleaning and assisting in kennel area as needed.

Compensation & Other Benefits:

• Payrate: $13 - $16/hr - Depending on experience
• Health, vision, and dental insurance.
• Opportunities for professional growth and development.
• Supportive team environment that values communication and collaboration.
• Paid time off and flexible scheduling.

Qualifications

• Experience & Education: High School Diploma + Prior experience 1 year as CSR is required
• Skills: Strong diagnostic, technical, and communication abilities.
• Mindset: A positive attitude, attention to detail, and a passion for patient care.
• Physical Ability: Able to lift up to 50 lbs and work on your feet for extended periods.

About Associated Veterinary Partners (AVP):

Syler Veterinary Clinic is proudly affiliated with Associated Veterinary Partners (AVP), a group that supports veterinary practices by providing resources and fostering environments where good medicine and effective client communication are prioritized. AVP also emphasizes the importance of professional growth and well-being through its support of Not One More Vet (NOMV).

If you are passionate about animal care, excel in a fast-paced environment, and are looking to make a positive impact in the community, apply today to become a Customer Service Representative at Syler Veterinary Clinic!