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Desktop Support Engineer

Yochana

Job Title

Key Responsibilities:

  • On-Site Support: Respond to client queries and provide on-site technical assistance.
  • Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.
  • Troubleshooting: Diagnose and resolve hardware and software issues.
  • Installation and Configuration: Set up new hardware, software, and operating systems.
  • Training and Assistance: Provide training and technical support to end-users.
  • Documentation: Maintain records of issues and solutions in a ticketing system.
  • Collaboration: Work with other IT professionals to ensure seamless support.
Vacancy posted more than 2 months ago

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