Program Assistant - Bilingual (Spanish)

Opportunity Provide various support to the administration and operation of specialized programs to meet the needs of participants in the community or social service programs. Responsibilities Receive and review program applications to determine eligibility and certify clients for program services; counsel and advise applicants based on their needs and make appropriate referrals to other community services agencies as applicable. Issue program services certificates and vouchers and maintain records of such documentation and awards. Perform program implementation including the scheduling of trips, collection of fees, reservation of transportation, and the promotion and oversight of scheduled program activities. Provide information about resources, programs, service and entitlements, Medicare, medical and other programs which exist under Human Services. Provide basic counseling about aging, nutrition, and low‑income concerns and assist clients with independent living and long‑term care matters. Evaluate progress of program participants by assessing health, weight, hematocrit/hemoglobulin measures and similar parameters. Maintain liaison with co‑workers, community groups, government agencies and other entities to ensure maximum usefulness of programs. Maintain accurate files and records related to contacts with program participants. Perform publicity and community outreach for assigned programs; may speak to various groups; conduct group classes on various program topics such as prenatal, infant, child and family nutrition. Perform various office support work such as typing and filing; maintain fiscal and statistical records related to programs; compile various reports. Candidate Profile The ideal candidate is a compassionate, organized, and resourceful individual who is dedicated to supporting families through the Maternal Child Adolescent Health (MCAH) and Health Care Program for Children in Foster Care (HCPCFC) programs. They excel at building rapport with clients, assisting them in accessing essential services, and navigating systems such as transportation, county benefits, and legal resources. They are comfortable conducting home visits, transporting clients when needed, and serving as a dependable point of contact between clients, HHSA, MCPs, and Public Health Nursing. This candidate demonstrates strong communication skills, cultural humility, and the ability to remain patient and supportive when working with clients experiencing stress or crisis. They are detail‑oriented, able to manage documentation and case coordination effectively, and willing to take initiative in outreach activities, coalition meetings, and resource delivery. Above all, they are motivated by a commitment to improving the health, safety, and wellbeing of families in the community. Minimum Qualifications Education: Equivalent to possession of an Associate of Arts degree with major coursework in social services, psychology, or a related field. Experience: One (1) year of experience in eligibility determination, counseling or intervention, or in office support work that has included interpreting and explaining complex rules and regulations. Relevant experience may be substituted for the education on a year‑for‑year basis. Licenses and Certifications: Possession of, or ability to obtain and maintain, a valid California or Nevada Driver’s License and a satisfactory driving record. Spanish Language Proficiency: The ability to speak and read Spanish in addition to English is required. Spanish bilingual candidates may be eligible to receive differential pay of $1.00 per hour for all hours in pay status. Equal Opportunity Employer The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. #J-18808-Ljbffr