QA Analyst

About the Opportunity Our client is seeking a detail-oriented QA Analyst to join a collaborative and close-knit software development team. This individual will play an important role in validating software functionality, improving user experiences, and supporting the continued growth of a comprehensive operations platform used across billing, financial management, GIS mapping, provisioning, and hosted services. This position offers the opportunity to work closely with developers, support teams, and business stakeholders while gaining exposure to the full software development lifecycle. The ideal candidate brings a technical background, strong communication skills, and a passion for problem-solving. Key Responsibilities Collaborate with developers, support teams, and stakeholders throughout the development cycle to ensure software features meet business requirements and user expectations Perform quality assurance testing on new features, enhancements, and existing functionality Identify, document, and track software issues while working with development teams toward resolution Serve as a subject matter expert for assigned functional areas within the software suite Assist with the development and refinement of testing standards, QA processes, and automated testing initiatives Participate in feature discovery, design discussions, and product planning sessions Create clear and thorough release documentation and support software deployment activities Provide internal training and knowledge sharing on new and existing product functionality Help drive continuous improvements in product quality, performance, and user experience Project Impact Support a mission-critical billing platform that serves as a primary revenue-generating product Contribute to the delivery of an industry-leading end-to-end broadband and utility operations solution Improve software quality and customer experience through effective testing and validation practices Help scale QA processes as the organization continues to grow Partner with cross-functional teams to influence product direction and feature development Required Qualifications Technical background with the ability to understand software functionality and development concepts Strong communication skills, both written and verbal Proven problem-solving and critical-thinking abilities Experience with quality assurance, software testing, or related technical functions Strong organizational and project management skills with the ability to manage multiple priorities High attention to detail and commitment to delivering quality results Ability to work independently while collaborating effectively within a team environment Adaptability and willingness to work in a fast-paced, evolving organization Preferred Qualifications Experience with software testing methodologies and QA best practices Exposure to test case creation, defect tracking, and software release processes Experience contributing to automated testing initiatives Work Environment Onsite position located in Mitchell, SD Monday through Friday schedule, 8:00 AM to 5:00 PM Collaborative team environment with approximately 10 team members Two-step interview process including a hiring manager interview and onsite team interview Job Type & Location This is a Permanent position based out of Mitchell, SD. Pay and Benefits The pay range for this position is $50000.00 - $75000.00/yr. Highly competitive wages Generous paid time off 10 paid holidays 401(k) matching Company-paid family health insurance Company-contributions to HSA plan Company-paid employee Dental insurance Company-paid employee Vision insurance Company-paid life insurance Company-paid short- & long-term disability insurance Workplace Type This is a fully onsite position in Mitchell,SD. Application Deadline This position is anticipated to close on Jul 31, 2026. Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI) We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr