Airport Supervisor (SW)

Passenger Assistance Supervisor With decades of experience and operations at more than 30 major airports—including Chicago, Dallas, Newark, and more—Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we do, providing reliable, high‑quality service to our airline partners and the traveling public every day. Job Summary Responsible for supervising agents during their assigned shifts to ensure the daily activities are performed safely and efficiently. Manages dispatching agents and applicable equipment for arriving and departing flights, planes, and assignments. Responsibilities Supervise team of leads and agents in passenger assistance duties. Maintain the shift schedule, including workstation assignments, employee training, vacations, breaks, overtime assignments, backup for absent employees, and shift rotations. Communicate with the manager regarding any problems or issues. Schedule and conduct shift meetings. Assist in the administration of payroll; complete shift paperwork and perform other administrative functions. Monitor and enforce safe working conditions in accordance with regulatory requirements, Unifi policies, safety procedures, and all applicable laws. Promote and adhere to policies concerning safety, anti‑harassment, and equal employment opportunity. Perform other related duties as assigned within the appropriate skill and experience capabilities of the position. Benefits Competitive pay with daily access to earned wages. Comprehensive medical, dental and vision insurance for full‑time employees working 30 hours per week. Benefits begin the month following 60 days of service. Eligible dependents include spouse, children under age 26 years, and disabled dependents of any age. Voluntary additional coverages through AFLAC: short‑term disability (STD), accident, critical illness, and hospital indemnity. Exclusive employee discount and perks including Working Advantage, Payactiv (earned wage access), Purchasing Power, and Active&Fit. Paid Time Off (PTO) – location‑specific leave policy. Exclusive travel discounts: ID90 Discount Program – industry exclusive deals on hotels, car rentals, cruises, and more. Concur – discounted cars and hotels. Tuition discount with Purdue Global. Qualifications High school diploma, GED, or equivalent education. Must be at least 18 years of age. Possess a valid driving license. Must be able to obtain credentials required as per airport, state, or customs requirements. Preferred Qualifications One year of relevant work experience in the aviation or ground handling services industry. Physical Requirements Must be able to frequently lift and move up to 70 lbs; constantly push or pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend. Working Conditions Must be able to work rotating shifts and hours, including nights, weekends, holidays, and overtime. Must be able and open to working in outside weather conditions, which may include severe seasonal elements. Prospect Airport Services is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. #J-18808-Ljbffr Unifi Security LLC