Technical Support Specialist II - Incident & Systems Lead
Fulton Schools
Fulton County Schools seeks a Technical Support Specialist II to serve as a primary escalation point and operations leader across district departments. The role combines hands-on technical expertise with accountability for complex incident resolution and service delivery performance. You'll deliver Tier 2 and 3 support via on-site, remote, and field channels, maintaining end-to-end ownership and driving improvements in reliability and user experience across district technologies. #J-18808-Ljbffr Fulton Schools
- ...to receive an alert: The Technical Support Specialist II, (TSS II) provides advanced... ...accountability for complex incident resolution, service delivery... ...software, network, and enterprise system issues. The position... ...environments Serves as a technical lead during complex incidents by...SuggestedRemote workShift work
- ...Technical Analyst IIThe Technical Analyst II is responsible for the operational stability, data... ...integrations, and customer facing systems. This role performs proactive monitoring, rapid incident response, deep technical... ...to and manage production support tickets, documenting...SuggestedHourly pay
$82.5k - $123.8k
...delivering exceptional product support that builds trust and... ...Geographic Information Systems (GIS) skills paired... ...to expand both your technical and business knowledge.... ...relationships while providing incident resolution services as... ....Contribute to or lead special projects around...SuggestedFull timeTemporary workWork experience placement- ...engineer responsible for the health of critical domains and for leading major incidents and DR exercises. You will own patching, capacity planning,... ...‑team collaboration. Ideal candidates have 5+ years in systems engineering or senior IC roles, strong written and verbal...Suggested
- ...experienced, solutions-driven IT Specialist II to provide advanced technical support, manage critical IT infrastructure... ...between frontline IT support and systems administration, assuming... ...laptop, application, and endpoint incidents. Resolve advanced technical issues...SuggestedWork at office
$52.9k - $68.69k
...Service Representative provides first-level technical support for users of enterprise IT services in... ...as the primary point of contact for incidents and service requests. The role gathers... ...recurring issues across mission-critical systems. Key Responsibilities Provide...Contract workWork experience placementWork at officeRemote work- ...Electrician Lead Please refrain from attaching... ...situations, and provides technical expertise; assists with... ...departments. Inspects systems and performs preventative... ...service directly support success in this role, including... ...and efficiently. Incident Command & Operational Management...For contractors
- ...Our platform replaces clunky, outdated systems with modern, cloud-based, AI-powered... ...Overview We are seeking a Customer Support Technician II who will play a key role in ensuring a... ...customer experience by providing advanced technical support and resolving complex issues....Temporary workWork experience placementWork at officeFlexible hours
$20.81 - $25 per hour
...motivated and detail-oriented Technology Support Specialist to join our team focused on our 5G... ...postpaid MVNO clients for operational and technical support. The Technology Support Specialist... ...services Understanding of wireless system capabilities such as BSS, OSS, OCS, etc...Hourly payFull timeWork experience placementRemote workMonday to Friday- ...capable Service Desk Analyst II who will be responsible for inbound... ..., connectivity to different systems, new user onboarding, existing... ...their day performing remote support and composing knowledge base articles... ...with customers, and relay technical questions and solutioning in a...Work at officeRemote work
- ...seeking a highly skilled and motivated Systems Administrator, Lead to provide technical leadership for the design,... ...disaster recovery capabilities while supporting both POSIX and S3-compatible... ...which involve capacity planning and incident response. Produce and maintain...Remote work
- ...Senior Help Desk Technician II Employment Type:... ...Help Desk (PC Assist) support services to end users consisting... ..., and associated systems for the Executive... ...utilizing ITIL - Creation of Incident work-log entries -... ...optimization of human, technical, and financial...Full timeFor contractorsWork at officeRemote workFlexible hours
- ...field. We are actively looking for a Systems Solutions & Adoption Lead to join our IT team. As part of the... ...Systems Solutions & Adoption Lead is a technical business enablement role responsible... ...and refine prompts and agents, support integration opportunities, and help...For contractorsWork at officeWorldwide
$108k - $138.6k
...Locations: Newell Brands is a leading consumer products... ...make a real impact—supported by a high-performing,... ...Senior CyberSecurity Specialist - Engineer (SIEM/SOAR)... ...response - and serves as the technical authority for SOAR... ...playbooks across the incident lifecycleDevelop AI-assisted...Full timeFor contractorsRemote work$22 - $32 per hour
...Commercial "Electrician II" positions. Ready to... ...Company vehicle provided to Lead Positions... ...Industrial electrical systems. Electrician II must be... ...completed vocational/trade/technical school or completed an... ...in an environment that supports your growth, values your...Permanent employmentFull timeContract workTemporary workFor contractorsWork experience placementLocal areaImmediate startWeekend work$40 - $50 per hour
...A leading engineering services firm is seeking a part-time Senior Traffic Incident Management Specialist in Atlanta, GA. The role involves leading statewide TIM activities, managing programs, and providing technical assistance for incident management initiatives. Candidates...Hourly payPart time- Description The IT Support Analyst II / Endpoint Specialist is responsible for supporting, monitoring, and resolving escalated technical issues to improve the functionality, reliability, and security of corporate technology systems. This role serves as the primary escalation...Work at officeRelocationMonday to Friday
- Job Title: QA Support Engineer - Payment SystemsJob Summary:We are seeking a detail-oriented QA / Technical Support Engineer with experience in payment systems and terminal management. The ideal candidate will have hands-on knowledge of payment terminals (preferably Ingenico...
- ...highly skilled and experienced Lead Software Architect to join... ..., and Battery Energy Storage Systems (BESS).You will report directly... ...management systems.Hands-on technical depth in .NET / C#, React JS,... ...systems is a plusRelocation support may be providedU.S. PERSON REQUIREMENTSDue...Permanent employmentTemporary workFlexible hours
- Purchasing Power is a leading employee purchase program that helps... ...developer who brings both deep technical expertise and strong business... ...functional and technical support for the Nortridge Loan Servicing... ...code quality- Troubleshoot system issues, using data analysis and...Full timeWork at officeLocal areaRemote work
- ...aerospace technology firm in Atlanta seeks a Lead, Mission Autonomy to develop and... ...high-speed aircraft. This role encompasses technical leadership over a team, ensuring mission-... ...years of experience in autonomy or mission systems. This position offers strong compensation...
- MAG Aerospace is seeking a Lead Hardware Integration Technician in Atlanta, Georgia. This position involves leading hands-on build, cabling... ...should possess extensive experience in electronics and system integration. The role requires strong skills in cable and harness...
- QXO, a leading North American building products distributor, seeks a Manager of EHS Systems & Governance to standardize and govern EHS programs across the enterprise. The role focuses on governance of enterprise EHS platforms, ensuring compliance with regulatory requirements...
- QXO is seeking a Manager, EHS Systems & Governance to lead the Enterprise EHS programs, governance, and digital enablement... ...with IT, data governance, and operations to support growth. You will oversee platform governance, incident workflows, and KPI reporting, ensuring...
- Perdue Foods seeks a Technical Leader for the Critical System Management Program to ensure safe, reliable operation of ammonia refrigeration, cryogenic gases, and PSM across 17 facilities. You will lead program development, establish standards, audit facilities, and coach...Remote job
- Chick-fil-A Corporate Support Center is seeking a professional for the Restaurant Cash Management Team. This role leads initiatives in cash management and payment processes, ensuring efficient system operations. Responsibilities include overseeing system design, handling...
- O’Reilly Auto Parts is seeking a Systems Administration Supervisor to lead the IS team and plan information systems projects across the organization. You will work with business leaders and IS management to set priorities, guide requirements, and ensure timely delivery....Remote jobFlexible hoursNight shift
- Inspire Brands seeks an Incident & Problem Management Analyst to lead Major Incident Management, Incident Command during outages, and Problem Management with RCA and prevention efforts. You will coordinate cross-functional teams, engage vendors, and communicate effectively...
- Google is seeking experienced Security Engineers to drive incident response and forensics. The ideal candidate will have extensive experience in managing incident response operations and will collaborate to enhance security for Google's services. This role requires a Bachelor...
- Hermeus seeks a Sr. Purchasing Specialist, Avionics & Mission Systems to source and procure critical avionics, electrical, and mission systems hardware... ...manage supplier relationships, order execution, and support programs from early development through production. The...
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