Wendy's Assistant Manager

Job Description

Job Description

Start your career at Wendy’s and be part of a team that supports your success. We provide the tools and resources for your growth. Your success is important to us, and we're here for you!

As a Wendy’s Assistant Manager, you will play a crucial role in providing an amazing customer experience. The Assistant Manager will set the tone for the Wendy’s customer experience and bring the great Wendy’s taste to life. 

The Assistant Manager will support the General Manager (GM) by managing great work shifts and completing administrative duties. In the absence of the GM, you’ll provide the leadership necessary to make sure the restaurant consistently operates to Wendy’s standards. 

Key responsibilities include making sure Crew Members and Shift Supervisors complete all assigned duties, inventory management, and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for all employees to work and customers to visit. 

• Assists with management of all operations within the restaurant.
• Drive excellent customer service and maintain company standards.
• [NM1] Assist with finding, hiring, and developing great Crew Members and Shift Supervisors 
• Oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied.
• Draw up weekly schedules, order merchandise, and assist the General Manager with training, recruiting, promotions and planning.
• Manage the restaurant budget and financial plans.
• Create and maintain a positive and cooperative atmosphere among employees and customers.

• Ensure food safety, quality, and sanitation. This includes but is not limited to receiving shipments and maintaining proper storage of ingredients and supplies.

• Oversee periodic health, safety, and security audits and initiate corrective action as necessary.
• Ensure the facility and equipment are maintained to Wendy’s standards.

• Follow proper opening and closing procedures.

• 18 years or older
• Obtain a food handler’s certificate according to state or local requirements.
• Legally authorized to work in the United States
• Must have reliable transportation.
• Maintain a professional appearance and good hygiene standards. 
• Ability to work flexible hours, arrive at work on time and be dependable.
• One year supervisor role

• Ability to contribute to the team and maintain a positive attitude and strong work ethic.
• Demonstrate a friendly attitude and great customer service skills.
• Ability to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
• Act in a friendly, courteous, and helpful manner with guests and employees. 
• Strong verbal, reading, strong math skills.
• Communicate ideas, suggestions, and concerns in a constructive and professional manner.
• Make timely decisions to meet guest and business needs appropriately.
• Perform effectively and safely with minimal direct supervision.
• Ability to make quick and appropriate decisions.
• Exert a high degree of energy and drive to meet customer demands.
• Take ownership and responsibility to solve problems.

• Able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods.

Disclaimer:   You are applying to Cotti Foods Group, a franchisee of Wendy’s Corp. Franchisees are independent business owners who set their own wage and benefits programs that can vary among franchises.