Call Center Specialist

Call Center Representative

This opportunity is with one of the largest mortgage lenders and servicers in the United States. The Performing Loan Consultant role offers a strong entry point into the mortgage and financial services industry, with clear pathways for long-term career growth.

Many individuals in this role gain foundational experience and advance into leadership positions or transition into internal teams such as operations, compliance, or analytics based on performance.

Location: Onsite, five days per week in Tempe, AZ 85288

Compensation: $21/hour during contract period. Bonus eligibility upon full-time conversion. Average monthly bonus: approximately $1,500. Top performers: up to $2,500/month.

Schedule: Availability required between 7:00 AM 6:00 PM, Monday through Friday. Strict attendance expectations.

Key Responsibilities:

• Handle inbound and outbound customer calls
• Provide high-quality customer service in a fast-paced environment
• Accurately document interactions and navigate multiple systems
• Meet performance and productivity goals

Qualifications:

• Customer service experience with phone-based communication (call center experience preferred)
• Comfortable handling both inbound and outbound calls
• Ability to succeed in a performance-driven, fast-paced environment
• Basic technical proficiency (Windows, Microsoft Office, call documentation systems)
• High school diploma or equivalent
• Consistent employment history with minimal unexplained gaps
• Strong attendance record

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.