Regulatory Compliance and Civil Rights Officer (RCCRO)

Overview

Thank you for your interest in working for Long Beach Transit. We are hiring, and all LBT job applications must be submitted online through our career's website.

Long Beach Transit (LBT) is dedicated to connecting communities and moving peoplemaking everyday life better. Our vision is to be a leading provider of transportation options delivering innovative and high-performing services within a multi-modal network that transforms the social, environmental and economic well-being of the diverse communities we serve.

As an organization we focus our employees on our vision to:

• Consider the customer first in decision making by being of service to others.
• Operate with integrity-especially when no one is watching.
• Be open to new ideas and continuous improvement seek ways to improve current processes.
• Be proactive - take personal ownership especially when things go wrong.
• Cultivate the potential of every employee we must strengthen LBT through development and training.

The Regulatory Compliance and Civil Rights Officer (RCCRO) assists with the coordination of civil rights programs to ensure regulatory compliance of state and federal laws for Long Beach Transit (LBT).

The RCCRO assists with monitoring and facilitating the application of regulatory guidelines, organizational compliance and Civil Rights programs including, but not limited to, the Disadvantaged Business Enterprise (DBE), Equal Employment Opportunity (EEO), Americans with Disabilities Act (ADA) and Title VI programs.

This position requires the ability to work collaboratively with internal and external customers. The incumbent must have knowledge of and ability to interpret applicable state and federal laws and regulations, and to coordinate programs that address the necessary laws and regulations to support LBT's mission. This position reports to the Manager, Regulatory Compliance and Civil Rights

Responsibilities

• Provides coordination of civil rights programs to ensure compliance with statutes and regulations in conformance with transportation industry standards, as well as state and federal laws
• Reviews compliance audits to mitigate deficiencies and recommend corrective actions
• Compiles and monitors LBTs Civil Rights Programs (i.e., DBE, EEO, ADA and Title VI) data for reporting per federal/state regulations, policies and guidelines
• Reports LBTs DBE Program obligations for all procurements per FTA requirements
• Advises the Manager, Regulatory Compliance and Civil Rights of compliance issues and concerns
• Recommends program and industry best practices for compliance efficiency to the Manager, Regulatory Compliance and Civil Rights
• Supports the development of Triennial DBE Goal, EEO, ADA Reports and Title VI Program
• Coordinates Civil Rights Program reports and analysis (i.e., DBE Semi Annual and Fare Equity)
• Recruits and monitors small business participation in the procurement/solicitation process by reviewing statements/scopes of work, setting goals and evaluating Good Faith Efforts requirements
• Research, compiles and reports statistical data and other information that is required for LBT to remain compliant with the Department of Transportations federal regulations
• Interprets federal regulations and assist with determining methodologies used to develop, monitor and report various DBE and civil right program goals and related activities required for contracting opportunities
• Assists with the implementation of the DBE/SBE outreach programs to maximize participation in LBT procurement solicitations
• Assists with the small business bid and proposal evaluations
• Creates information to respond to public inquiries about upcoming procurement contracting opportunities
• Reviews and verifies information submitted by vendors, including desk audits and onsite interviews
• May be required to assist with identifying, investigating and recommending solutions to resolve issues/complaints/protests involving public challenges that arise in the administration of the DBE and Title VI programs
• Monitors employment and training opportunities are provided in an equitable manner for all individuals and groups
• Reviews and recommends changes to LBTs Civil Rights programs and communication procedures to promote workforce diversity and inclusion
• Maintains monthly, quarterly, and annual performance reports based on compiled data
• Assists in analyzing service policies and procedures; makes recommendations to ensure compliance
• Conducts project reports for Labor Compliance and Commercially Use Functions
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required to implement LBTs DBE, Title VI, EEO, ADA and Labor Compliance programs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Attributes and Skillsets:

• Work under challenging, changing priorities, and deadlines
• Manage multiple projects and priorities simultaneously
• Conduct thorough and effective confidential compliance investigations with diplomacy and tact
• Prepare clear, concise, and comprehensive reports, records, correspondence, and other written materials
• Prepare and make clear and persuasive oral presentations
• Plan events and meetings
• Work independently and in a team environment
• Meet performance goals
• Be open to new ideas and continuous improvement
• Collaborate by working together through idea sharing and problem solving to accomplish a goal
• Consider customer first in decision making
• Be proactive, achievement driven and demonstrate initiative
• Always maintain a high degree of confidentiality.

Education and/or Experience:

A Bachelors Degree from an accredited college or university with relevant coursework in public administration, business administration, or related field, is required. Two years of related experience is required. Applicable coursework and/or training in federal/state civil rights laws and regulations are desired. Prior transportation experience is preferred but not required. A combination of qualifying experience/skills and education to fulfill the requisites may be considered.

Salary Range: $84,849-$117,144 per year (Depending on Experience)

Compensation packages are determined based on a variety of factors specific to each candidate, including geographic location, skillset, the mix of relevant education, certifications, experience level, and performance. At Long Beach Transit, compensation decisions are made considering the unique requirements and circumstances of each position.

Apply online at Online applications must include past work history and be fully completed to be considered. Resumes will not be accepted in lieu of a complete online application.

Upon request, a driving record printout is required with application (must be current within the 30 days of the printout).

Candidate must be eligible to work in the United States. Long Beach Transit does not sponsor H-1B or other related work visas.

Equal Opportunity Employer

Successful candidate must pass agency physical, drug and alcohol examinations.

Long Beach Transit, 1963 E. Anaheim St., Long Beach, CA 90813

This job description is not intended to be a complete listing of all the job duties required of this position, but to provide information on the general scope of the position.