Disability Mail Clerk

Disability Mail ClerkLondon Disability, a Elevate Patient Financial Solutions company, has an exciting career opportunity available as a Disability Mail Clerk. This position will be onsite at London Disability's headquarters in Owings Mills, Maryland. The full-time schedule for this role will be 8:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m. The purpose of this position is to provide support to the Disability Team ensuring all mail and medical records are processed in a timely manner.Essential Duties and Responsibilities:Receives all incoming mail, uploads into company assigned software and distributes to the assign advocates using barcode.Reviews tracker in company assigned software and requests medical records from onsite representatives.Maintains access with contracted hospitals to ensure continued access to print medical records.Always present a professional appearance and attitude.Receives invoices for medical records collaborates with supervisor to determine if check request is warranted.Processes all fed-ex requests.Research any rejected release forms from treating sources and advising assigned advocate on submitting proper release forms.Keeps track of what facilities that require their own release forms and maintains updated log on DA drive.Keeps track of our onsite contacts for medical records and maintains updated log on DA drive.Meeting company productivity and performance standardsOther duties as assigned.Qualifications and Requirements:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.High School Diploma or GEDRequired computer skills: Intermediate experience with data entry and word processing; be capable of operating routine office equipment; possess a working knowledge of MS Office applications and understand how to navigate through web-based applications.Excellent verbal and written communication skills.Excellent customer service skillsAbility to work independently and manage time effectively.A positive attitude that is flexible and adaptable to a changing environmentStrong organizational skillsRemote and Hybrid positions require a home internet connection that meets the company's upload and download speed criteria.Benefits:Medical, Dental & Vision Insurance401K (100% match for the first 3% & 50% match for the next 2%)15 days of PTO7 paid Holidays2 Floating holidays1 Elevate Day (floating holiday)Pet InsuranceEmployee referral bonus programTeamwork: We believe in teamwork and having fun togetherCareer Growth: Gain great experience to promote to higher roles.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Elevate PFS is an Equal Opportunity Employer.