Operations Manager

About Thyme

Operations Manager, About Thyme Harvard Square, Cambridge, MA | Full-Time

About About Thyme

About Thyme is a Lebanese street bakery opening in Harvard Square this summer. Saj sandwiches, labneh, matcha. Built around electric sajs, a 3 to 4 person team, and an anti-chain ethos. We're not trying to be the next fast casual chain. We're trying to build something people actually care about.

The Role

You'll be the operational core of the restaurant, reporting directly to the founder. That means owning day-to-day execution across front-of-house, back-of-house, inventory, scheduling, and vendor relationships. This is a hands-on role. You'll be on the floor as much as you'll be behind a laptop.

What You'll Own

Daily operations from open to close, keeping service fast, consistent, and to standard
Staff scheduling via 7shifts and frontline team management, hiring, onboarding, and accountability
Inventory management.
Vendor coordination with Sysco, Pro Dough, Arax, and others, placing orders and resolving issues
Toast POS oversight, daily reconciliation, reporting, and troubleshooting
Food cost and labor cost monitoring, with weekly reporting to the founder
Health, safety, and sanitation compliance with Cambridge Board of Health standards
Supporting a clean pre-opening sprint toward our July soft launch

What We're Looking For

3+ years of restaurant or food service operations experience in a QSR, fast-casual, or high-volume cafe environment
Experience managing a small team in a fast-paced setting
Comfort with restaurant tech, POS systems, scheduling tools, and inventory platforms
A problem-solver who notices what's broken and fixes it without being asked
Early-stage energy. You want to build, not just maintain.
Happy to get your hands dirty, literally and figuratively
Greater Boston based, or willing to relocate

Nice to Have

Experience opening a restaurant or concept from scratch
Familiarity with Middle Eastern or Mediterranean cuisine
ServSafe certification

Compensation

Competitive, commensurate with experience. Details discussed during the interview process.

Full-Time · 1 Brattle Square, Harvard Square, Cambridge MA · Starting Summer 2026

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Vacancy posted 23 hours ago

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