SAP S/4HANA Service & Warranty Lead | Automotive | Newark, CA
Georgia IT Inc
S/4HANA Service & Warranty Lead
Location: Newark, CA Work Mode: 4 Days Onsite Mandatory
We are seeking an experienced SAP S/4HANA Service & Warranty Lead with strong expertise in automotive after-sales, warranty management, and service operations. The ideal candidate will lead end-to-end SAP Service & Warranty solutions and work closely with business stakeholders, integration teams, and enterprise architects.
Key Responsibilities
- Lead SAP S/4HANA Service & Warranty solution design
- Manage after-sales and warranty business processes
- Handle warranty claim adjudication and recall management
- Support service orders, notifications, and settlement processes
- Integrate SAP with Salesforce Service Cloud / Field Service and DMS platforms
- Collaborate with MM, PM/EAM, FI/CO, and middleware teams
- Drive fit-gap workshops, UAT, deployment, and production support
Required Skills
- 10+ years of SAP experience
- Strong experience in SAP S/4HANA Service or SAP CS
- Hands-on SAP Warranty Management experience
- Automotive after-sales and dealer ecosystem knowledge
- Experience with Service Orders & Warranty Claims
- Integration experience with APIs, IDocs, Workato, Salesforce, or DMS systems
- Strong stakeholder management and leadership skills
Preferred
- Automotive OEM experience
- SAP S/4HANA transformation program experience
- Knowledge of VIN handling, recall campaigns, and service billing
Vacancy posted 15 hours ago
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