Senior Server/Storage/Network Engineer | K-12 or Higher Education Experience Required

Senior Server/Storage/Network Engineer | K-12 or Higher Education Experience Required$110,000 - $130,000 Charlotte, NC +1 RemoteLead Infrastructure for K-12 & Higher Ed | Top VARJobot Pro: Dawit DemozA bit about us:We are a value-added reseller (VAR) and technology solutions provider serving customers throughout the Southeastern United States, with a strong focus on K-12 school districts and higher education institutions. We partner with customers to design, implement, and modernize the infrastructure their organizations depend on every day. Our work spans servers, storage, virtualization, backup and disaster recovery, networking, Microsoft 365, and hybrid infrastructure. As a VAR, our engineers work across a variety of customer environments and technologies rather than supporting a single internal environment. You'll work directly with customers from technical discovery and solution design through implementation, migration, and handoff, helping them choose and deploy solutions that fit their technical requirements, budgets, and long-term goals.Why join us?High technical ownership - Lead infrastructure projects from initial discovery and design through implementation and customer handoff. Broad technology exposure - Work across servers, storage, virtualization, backup/DR, networking, Microsoft 365, and hybrid infrastructure rather than being siloed into one technology. Customer-facing engineering - Work directly with IT leaders and technical teams to solve real infrastructure challenges and become a trusted technical resource. Meaningful education impact - Support K-12 school districts and higher education institutions whose infrastructure directly supports students, educators, and critical school operations. Complex project work - Lead migrations, infrastructure refreshes, deployments, upgrades, and modernization initiatives across a variety of customer environments. Variety of environments - Work across different customers, technologies, and infrastructure challenges instead of maintaining the same internal environment every day. Senior-level autonomy - Own projects, make technical recommendations, troubleshoot complex issues, and help mentor other engineers. Regional flexibility - Work from home when not traveling to customer sites, with projects throughout the Southeast and a preference for engineers in the Greenville/Charlotte area.Job DetailsWe are seeking a Senior Server, Storage & Network Engineer to design, implement, and support infrastructure solutions for our customers. This customer-facing role combines hands-on engineering, technical consulting, and project delivery across server, virtualization, storage, backup, and network environments. The ideal candidate can translate customer needs into practical solutions, lead complex deployments, and build trusted relationships with technology teams. Experience supporting K–12 school districts and higher education institutions is strongly preferred. Key Responsibilities Solution Design & Technical Consulting Assess customer infrastructure, identify gaps, and recommend solutions that fit technical requirements, staffing, and budgets. Design reliable, secure, and scalable server, storage, virtualization, and network environments. Partner with sales and account teams on technical discovery, solution validation, demonstrations, and proposals. Develop technical designs, bills of materials, statements of work, and implementation estimates. Explain technical options and tradeoffs clearly to IT staff, administrators, and leadership. Implementation & Project Delivery Lead customer deployments, migrations, upgrades, and infrastructure refresh projects. Install and configure physical servers, hypervisors, SAN/NAS storage, and backup platforms. Deploy and troubleshoot switches, routers, firewalls, wireless networks, and VPN solutions. Configure directory services, DNS, DHCP, VLANs, routing, segmentation, and infrastructure integrations. Implement high availability, replication, backup, and disaster recovery capabilities. Coordinate with project managers, customer teams, vendors, and subcontractors to deliver projects within scope and schedule. Perform validation, document configurations, and provide customer training and operational handoffs. On-Premises Exchange Office 365 Google Support & Engineering Operations Serve as a senior escalation resource for complex customer infrastructure issues. Diagnose performance, availability, and connectivity problems and perform root cause analysis. Work with manufacturer support teams to resolve hardware and software issues. Apply security hardening and recommended configuration practices. Automate repetitive deployment and administration tasks. Maintain implementation standards, technical documentation, and reusable deployment procedures. Mentor engineers and maintain relevant manufacturer certifications. Education Customer Support Design solutions for multi-campus environments, high-density wireless access, and large student and staff device populations. Account for instructional schedules, online testing, enrollment periods, and limited maintenance windows. Support infrastructure requirements for learning platforms, student information systems, research, and administrative applications. Incorporate customer requirements for student data privacy, web filtering, secure access, and network segmentation. Contribute technical documentation for education procurement and E-Rate projects, as applicable. Required Qualifications At least 7 years of progressive experience in infrastructure engineering, implementation, or advanced technical support. Strong hands-on experience across enterprise servers, storage, virtualization, and networking, with deep expertise in one or more areas. Experience delivering infrastructure deployments, migrations, and upgrades from planning through customer handoff. Experience with Windows Server and/or Linux, directory services, and virtualization platforms. Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless networking, firewalls, and VPNs. Experience with SAN/NAS storage, backup and recovery systems, and high-availability configurations. Ability to troubleshoot issues across interconnected infrastructure platforms. Strong customer communication, documentation, and project coordination skills. Ability to manage multiple customer engagements and work independently at customer sites. Willingness to travel throughout the Southeastern U.S., including occasional overnight travel. Availability for scheduled evening or weekend work associated with customer deployments and maintenance. Bachelor's degree in a related field or equivalent practical experience. Preferred Qualifications Experience working with K–12 school districts and/or higher education institutions. Prior experience with a value-added reseller, systems integrator, managed service provider, or manufacturer professional services team. Experience supporting presales discovery, solution architecture, and scope development. Familiarity with education purchasing processes, E-Rate projects, and public-sector procurement. Experience with hybrid cloud environments, Microsoft 365 Education, Google Workspace for Education, and identity integrations. Experience with PowerShell, Python, Bash, Ansible, or other automation tools. Relevant certifications from the server, storage, networking, virtualization, backup, or security manufacturers we represent. Success in This Role Customer solutions meet documented requirements and pass acceptance testing. Projects are delivered within scope and schedule, with clear communication throughout. Customers receive accurate documentation and effective knowledge transfer. Technical issues are resolved thoroughly and recurring problems are reduced. Engineering recommendations build customer trust and support long-term relationships.