IT Operations Associate
$55k - $65kCoaction Global, Inc.
- # IT Operations AssociateApply: New York, NY: Full time: Posted 3 Days Ago: JR100998At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients.**Job Description:*** Provides support in the overall end user functions related to IT systems in individual business units, concentrating on more complex and difficult technological issues.* Provides first-class technical support to clients by isolating, analyzing, and solving the clients technical issues that affect their operational effectiveness.* Will naturally possess customer service soft skills needed to complement the technical understanding of the supported software and platforms.* Performs optimization of operating systems, including the application of Operating System patches, and troubleshooting communication devices.* Offers fitting and creative solutions for client issues which meet all previously fixed quality standards; escalates calls within the given time guidelines.* Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software to deliver required desktop service levels.* Monitors compliance with service level agreements throughout the business units.* Manages expectations of end users through regular communications channels and progress reports.* Adhere to and improve IT support policies and procedures.* Imaging and deploying operating systems, software, and security patches.* Provide technical assistance and one-on-one support to remote users.* Assess the need and implement performance upgrades to workstations.* Maintain asset and user management system and improve procedures as necessary.* Accurately document instances of desktop equipment or component failures, repairs, and installation.* Conduct research on desktop products in support of desktop procurement and development efforts.* Develop expertise for troubleshooting all 3rd party productivity, communication, and business systems.* Provide solutions for Service Management process improvements.**Qualifications:*** Minimum of 2 years of experience on desktop support to include installing and supporting hardware and software.* Excellent customer service skills* Good working knowledge required for Microsoft Operating Systems and Microsoft Cloud Applications* Working knowledge of Office 365, Active Directory* Working knowledge of networking concepts and applications.* Strong communication skills with the ability to listen well to others and develop effective solutions to meet needs.* Comfortable communicating in person and via phone with peers, managers, and vendors.* A proven track record of being well organized and able to manage projects to meet deadlines.* Ability to handle confidential information in accordance with organization policies and procedures.* Office environment with extensive sitting, some standing, walking, stooping, reaching and the ability to lift 40 pounds.**Preferred Skills and Abilities:*** Bachelor’s degree in Information Technology-related field or 5 plus years work related experience* Familiar with Amazon Web Services and Azure AVD platforms and configuration.* Experience with Mobile Device Management and iOS device provisioning.* Experience with a ITSM ticketing system (Jira Service Management, Service Now)* ITIL Certified is a Plus**\\*\\*This role must sit in our NYC office FIVE days a week; remote work is not available for this position\\*\\*.**Salary range specific to for this role : $55,000-$65,000 + discretionary incentive bonus + benefits depends on various factors including, without limitation, individual and organizational performance. The offered rate of compensation will be based on individual education, experience, and qualifications. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.
- J-18808-Ljbffr Coaction Global, Inc.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Operations Associate in New York, NY vacancy
$80k - $150k
...other top companies are using Enigma’s data to better serve their small business customers. We are looking to hire a Data Operations Associate who is excited and driven to play a key role in supporting our GTM and Product activities. As we pursue our mission of...SuggestedFull timeEnigma
New York, NYmore than 2 months ago$100k - $120k
..., credit investors, and venture capital firms. The Role Data is the foundation of everything we build, and as a Data Operations Associate at Qualitate, you'll be part of the core team that keeps that foundation solid. Reporting to the Director of Data Strategy...SuggestedFull timeFlexible hoursQualitate
New York, NY7 days ago$80k - $90k
A growing firm within the wealth and investment management industry is seeking a Data Operations & Reporting Associate to support data integrity, reporting processes, and operational workflows across the organization. This role will work closely with portfolio management...SuggestedPermanent employmentTemporary workWork experience placementShift workNew York, NY18 days ago- ...Description We're building AI-powered operating systems for venture capital—not just using ChatGPT, but creating automated deal analysis... ...Ownership over technical systems that matter strategically—not IT support work • Work directly with senior investors who understand...SuggestedFull time
Alpaca Vc
New York, NYmore than 2 months ago - ...Forbes Fintech 50 and Best Startup Employers lists. The Role We have rapidly expanded our product suite, and the operational surface area needed to support it has grown with it. We are looking for a systems and process expert to help us scale our internal operations...Suggested
$25 - $45 per hour
Data Operations Associate The role High-quality data is foundational to how we improve our robots. Every day, our systems perform a wide range... ...perform a process yourself, understand it deeply, and help improve it before attempting to automate or delegate it. Comfort...Flexible hours$130k - $150k
Company Overview: A privately-held investment firm with a global presence is seeking a Data Operations professional to enhance their data strategy and infrastructure. The role involves partnering with various teams to streamline data processes and support investment and...$20 - $25 per hour
About the job Home-Based Data Entry & Typing Operations Associate Employment Type : Part-Time or Full-Time Location : Remote, United States and Canada Pay Range : $20-$25 per hour USD Schedule : Flexible weekday hours with required overlap during standard North American...Hourly payFull timePart timeInternshipWork at officeRemote workWork from homeFlexible hoursWeekday work$51.2k - $74.15k
...degree (E.g. Bachelor’s degree) Responsibilities As a Data Operations Specialist II, you will provide and coordinate a comprehensive... ...external inquiries with supervision by Senior Financial Data Associate/Specialist/Team Leader Builds positive relationships with...Full timeWork experience placementInternshipWork at officeMoody's
New York, NYa month ago$95k - $110k
..., graphic designers, construction administration specialists and several other professional disciplines. We are seeking a Data Operations Specialist to join our team and support the management, organization, and integration of data across the firm. Reporting to the Head...Work at officePerkins Eastman
New York, NY15 days ago- ...Tutor Me Education is seeking a highly organized Scheduling & Data Operations Coordinator to support its virtual operations team. This role emphasizes managing tutoring assignments, maintaining dynamic spreadsheets, and providing timely updates to clients. The ideal candidate...Remote workNight shift
Tutor Me Education
New York, NY1 day ago $55k - $60k
...Well-Known Media/Advertising Organization Role: Digital Ad Operations Specialist Salary: $55,000 - $60,000/annually Benefits Location... ...of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (...For contractorsInternshipWork at officeLocal areaImmediate start2 days per weekVaco
New York, NY3 days ago- ...We are seeking a talented individual to join our Guy Carpenter Operations / Operational Change team at Guy Carpenter. This role will be based... ...across Broking, Distribution, Analytics, CSS/Operations, and IT to deliver outcomes Coordinate cross-functional teams to deliver...Work at officeLocal areaRemote workFlexible hours3 days per week1 day per week
Guy Carpenter
New York, NY3 days ago $155k - $215k
...and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations. Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve...Temporary workWeekend workMorgan Stanley
New York, NY4 days ago- Federal Express Corporation is seeking a clerical and administrative support specialist for hub and station operations in Clinton, PA. You will perform data entry, records management, customer service, and QA tasks to support timely deliveries. The role requires on-site...Shift work
$70k - $75k
...Responsibilities: Manage Tier 1 and Tier 2 IT support for accounts, devices, and... ...of the internal knowledge base, standard operating procedures, and technical documentation.... ...reporting. Requirements: ~ Associate’s or bachelor’s degree in Information Technology...Local areaRemote workFlexible hoursReema Health, Inc.
New York, NY1 day ago$52 - $75 per hour
...client, a leading Financial Services Provider, is seeking a Network Operations Specialist to join their team. This position is a 24/7 "eyes on... ...hands-on hardware engineering or high-level architecture role; it is a rapid-response, multi-tasking operations position....Hourly payLocal areaRemote workShift workWeekend workAfternoon shiftKellyMitchell Group
New York, NY1 day ago$70k - $90k
...a fast-paced environment, and are willing to take ownership of day-to-day operational tasks to help keep the office and systems running smoothly. Responsibilities Provide day-to-day IT support for employees across hardware, software, accounts, and access-related...Full timeContract workWork at officeLocal areaFlexible hoursShift workCertiK
New York, NY1 day ago$124k - $280k
...ServicesSpecialismOperationsManagement LevelSenior ManagerJob Description & SummaryThe OpportunityAs a Payer Back Office Strategy / Technology / Operations Consultant, Senior Manager, you will play a pivotal role in transforming health services operations within our Business & Supply...Full timeH1bPwC
New York, NY4 days ago$110k - $160k
...solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle,... ...manager support. You’ve built or worked deeply on the systems behind it: knowledge bases, case management, ticketing and routing, SLA...Contract workFor contractorsFor subcontractorWork at officeWork from homeFlexible hours$98.8k - $172k
Data Protection & Privacy Operation Specialist - USDS Data Protection & Privacy Operation Specialist - USDS 4 days ago Be among the first... ...3. Exercising sound judgment. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job...16 hoursFull timeTemporary workFixed term contractWork at officeLocal areaRemote work3 days per week- FalconX is seeking a seasoned Trade Operations professional in New York to manage settlement requests and monitor daily inventory across banks and custodians. You will work closely with Trading, Product, and Customer Success teams to meet client expectations while upholding...
- Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn... ...) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While...Work experience placementImmediate startRemote workShift workNight shiftWeekend work
$55k - $60k
Client: Well-Known Media/Advertising Organization Role: Digital Ad Operations Specialist Salary: $55,000 - $60,000/annually + Benefits Location: Phoenix, Arizona - *2 days a week on-site (Tuesdays)* Hours: 9:00am - 5:00pm ****Looking for a candidate who has an analytical...InternshipImmediate start2 days per week- Providing dedicated support and implementation for the WirelessWindow initiative, the full-time remote Data Operations Specialist will manage Smart Workflow automation, reporting, and data quality to ensure operational data reliability across the business. Key responsibilities...Full timeRemote work
- A prominent IT staffing company based in New York is seeking a Business Operations Specialist for a 6-12 month contract-to-hire position. The ideal candidate will have experience with application reporting tools like Tableau and a familiarity with CRM tools such as Salesforce...Contract work
$63k - $70k
...multiple information streams and a passion for building efficient and scalable processes. Based in New York, the Editorial Operations Associate will provide critical support for Octus’ editorial team of experienced lawyers, financial analysts and journalists. You will...Full timeFreelanceOctus
New York, NY20 days ago$20 - $22 per hour
...Keep the engine running. As the Operations Associate at our SoHo Flagship, you are the backbone of a well-functioning store — ensuring product flows seamlessly, inventory is always accurate, and the floor is fully stocked and ready for clients. You will bring precision...Full timeSeasonal workShift workAfternoon shiftEarly shiftFaherty Brand
New York, NYmore than 2 months ago$110k - $140k
...they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because... ...-from-home day. We're looking for: A Strategy & Operations Associate to join Nitra’s Strategy & Operations team and help build the...Full timeWork at officeWork from homeNitra
New York, NY7 days ago$50k - $60k
...safe, inclusive, and achievement-oriented community where all students are empowered to thrive beyond high school. As an Operation Associate you will: General Operations Serve as one of primary contact for all of the school's constituents in person, over the...Full timeTemporary workWork experience placementCasual workWork at officeLocal areaNight shiftBrooklyn Laboratory Charter School
New York, NYmore than 2 months ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Operations Associate. Be the first to apply!
Related searches
- sales operations associate New York, NY
- senior operations associate New York, NY
- product operations specialist New York, NY
- payment operations associate New York, NY
- hr operations specialist New York, NY
- recruiting operations associate New York, NY
- legal operations specialist New York, NY
- manufacturing operations consultant New York, NY
- operations consultant New York, NY
- systems operations specialist New York, NY