Chief Growth Officer

Chief Growth Officer

Northeast Family Services is a leading multi-state behavioral health organization dedicated to delivering high-quality, accessible mental health care to children, adults, and families. With programs across multiple states and a rapidly expanding telehealth division, we are entering our next phase of development — and we’re seeking an experienced, visionary Chief Growth Officer to help lead the way.

Key Responsibilities

Strategic Planning & Organizational Development

• Lead the development and implementation of multi-year growth strategies aligned with organizational goals.
• Conduct market analyses to identify opportunities for new programs, geographic expansion, and community needs.
• Guide decision-making on program viability, state expansions, licensing pathways, and regulatory requirements.
• Work closely with operations and clinical leadership to ensure development initiatives support quality care and service delivery.

Business Development & Market Expansion

• Identify, cultivate, and secure partnerships with healthcare systems, community organizations, schools, primary care networks, and referral sources.
• Expand and strengthen relationships with state agencies, payers, managed care organizations, and other key stakeholders.
• Evaluate opportunities for new lines of service, including telehealth, school-based services, community-based programs, and innovative behavioral-health models.
• Support contract negotiations and onboarding of new payer or referral partnerships.

Payer Relations & Network Strategy

• Assess reimbursement environments and payer trends across states to inform growth strategy.
• Collaborate with finance and clinical leadership to evaluate payer mix, rate structures, and value-based opportunities.
• Develop strategies to increase payer mix and improve access to care.

Project Leadership & Cross-Functional Collaboration

• Lead cross-departmental teams on strategic initiatives, ensuring timelines, deliverables, and outcomes are met.
• Partner with Finance, Operations, Training, Telehealth, Talent Acquisition, Marketing, and Compliance to operationalize expansion plans.
• Support program launches, RFP responses, grant opportunities, and state-level submissions as needed.
• Ensure strong change management processes as the organization grows.

Data-Informed Decision Making

• Use internal and external data to evaluate growth opportunities, predict market trends, and support executive-level decision-making.
• Monitor performance metrics, ROI, and outcomes related to growth initiatives.
• Provide regular reports and strategic recommendations to executive leadership.

Qualifications

• Master’s degree in Healthcare Administration, Public Health, Social Work, Business Administration, or related field.
• 7+ years of progressive leadership experience in behavioral-health and/or healthcare operations.
• Demonstrated success leading organizational growth, program expansion, or multi-state initiatives.
• Strong knowledge of behavioral-health regulatory environments, funding structures, and payer systems.
• Proven ability to develop partnerships and collaborate with state agencies, healthcare networks, and payers.
• Ability to lead complex projects, manage competing priorities, and work effectively at the executive leadership level.
• Experience scaling or building programs in a multi-state behavioral health organization.
• Familiarity with telehealth behavioral health models, integrated care approaches, and value-based care framework preferences.
• Experience preparing RFPs, grant proposals, or state-level applications for new programs.
• Strong comfort with data analytics, forecasting, and market research.
• Access to secure internet required.
• Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Benefits

• Summer Fun Fridays! Early Friday closures at 12:30pm from Memorial Day through Labor Day.
• Health, dental & vision.
• 3 weeks paid vacation.
• 11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve).
• Generous sick time including mental health days.
• 401k retirement plan with up to 4% match.
• Voluntary short and long-term disability.
• Voluntary Life Insurance.
• Mileage reimbursement.
• Longevity award – Monetary bonus and a vacation day annually.
• Company provided laptop and cell phone.
• Opportunity for professional growth and development.
• Supervision for licensure (if applicable).
• Tuition Reimbursement.
• Personal cell phone discount.

Compensation

• Salary Range $130,000 - $150,000.