Patient Access Rep PRN (on callas needed)
Trinity Health
Employment Type:
Part timeShift:
Rotating ShiftDescription:
Position Purpose:
Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity payer pre-certifications & referrals. Provides general information to hospital users patients families & physician offices.
What you will Do:
- Responsible for validating/obtaining and entering demographic clinical financial and insurance information into the patient accounting system by interviewing the patient family member and/or guarantor.
- Preforms activities that are related to registration in a variety of setting/locations and for multiple patient types (Inpatients Outpatients Ambulatory Surgery Emergency Department Diagnostic Outpatients Labor & Delivery Newborn Lab Specimens etc).
- Prepare patient estimate and informs patient/guarantor of their liabilities and collects appropriate patient liabilities including co-payments co-insurances deductibles deposits and outstanding balances at the point of the collection of funds documents payments/actions in the patient accounting system and provides the patient with a payment receipt.
- Obtains signed physician orders for all tests and procedures from physicians/offices.
- Prepares identification bracelets and patient ID labels. Obtains/scans patient/guarantor signatures on required forms (ID cards insurance cards consent to treatment assignment of benefits release of information waivers etc.). May audit & record the patients valuables securing appropriate authorizations if needed.
Hours/Schedule :
- PRN - on call/as needed.
Minimum Qualifications :
- High school diploma or equivalent.
- Hospital registration or insurance verification experience upon hire preferred.
- Knowledge of medical terminology diagnostic coding & procedural coding required.
- Ability to explain insurance benefits.
- HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
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