Patient Care Assistant | Central Resources Team | MGH

Patient Care Associate (PCA)

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

A $750 sign-on bonus is being offered to eligible new employees hired into our PCA positions.

Schedule

• Days: 7:00 AM – 3:00 PM / 7:00 AM – 7:00 PM
• Evenings: 3:00 PM – 11:00 PM
• Nights: 7:00 PM – 7:00 AM / 11:00 PM – 7:00 AM
• Mandatory weekend shifts every month
• Rotating holiday schedule

Experience working in patient care/elder care 0-1 years preferred

What We Offer

• Weekly pay
• Medical, dental, and vision insurance
• Tuition reimbursement
• Shift differentials for evenings, nights, and weekends
• Generous paid time off
• Subsidized MBTA pass (50% discount)
• Resources for childcare and emergency backup care
• Hospital-paid retirement plan and tax-sheltered annuity plan
• Employee perks, including discounts on tickets, passes, and more
• Membership to the MGB Fitness Center

Position Summary

Under the direction of a Registered Nurse (RN), the Patient Care Associate (PCA) supports the multidisciplinary healthcare team in providing safe, compassionate, and patient-centered care. PCA assists patients with activities of daily living, including bathing, dressing, feeding, and mobility support, while promoting comfort and maintaining patient dignity. Responsibilities also include monitoring and documenting vital signs, obtaining EKGs, drawing blood, and responding promptly to patient requests while safeguarding confidentiality and always ensuring patient safety.

Essential Functions

• Performs vital signs, weights/heights, intake, and output measurements accurately and within established timeframes and/or as requested
• Completes all required documentation in the medical record
• Interact effectively with patients and families
• Assists patients with activities of daily living, including bathing, dressing, feeding, and toileting
• Assist patients with turning, repositioning, and transferring between bed and wheelchair as needed
• Listen to patient concerns and reports changes or concerns to nursing staff promptly

Qualifications

Education

High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree? No

Licenses and Certifications

• Basic Life Support (BLS) Certification preferred
• Certified Medical Assistant (National Certification) preferred
• Emergency Medical Technician – Basic (Massachusetts) preferred
• Nursing Assistant (LNA – Massachusetts) preferred

Knowledge, Skills, and Abilities

• Ability to understand and follow written and verbal instructions
• Knowledge of medical terminology
• Strong patient/customer service skills
• Ability to lift to 35 pounds
• Proficient computer skills and ability to navigate electronic medical records efficiently.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

90 Blossom Street

Scheduled Weekly Hours

20

Employee Type

Regular

Work Shift

Night (United States of America)

Pay Range

$20.58 - $26.58/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.