Patient Account Representative
$24 per hourInsight Global
Position Summary We are looking for a Patient Access Representative in a call center environment in the Beverly Hills, CA area. This person will handle approximately 50+ calls per day across multiple specialty offices in Southern California. Duties include answering phones, triaging patients, providing directions and parking instructions, notifying clinic facilities of late patients, scheduling and rescheduling appointments, verifying insurances, and assisting with referrals and follow-up care. This position is on‑site until fully trained and passing multiple assessments (typically around 2–4 months of on‑site work, depending on performance) after which it will transition to remote. Required Skills and Experience HS Diploma 2+ years of healthcare call center experience (average call time ≤ 5 minutes) Proficiency with scheduling appointments through an EHR software 2+ years of experience scheduling patient appointments for multiple physicians in one practice 40+ WPM typing speed Experience handling multiple phone lines Nice to Have Skills and Experience Proficiency in EPIC Experience verifying insurances Basic experience with Excel and standard workbooks Experience in pain management, dermatology, neurology, endocrinology, rheumatology, or nephrology Benefits and Compensation $24/hour Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401(k) retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. #J-18808-Ljbffr
Vacancy posted 2 days ago
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