Learning & Development Consultant

This is a hybrid role with the expectation that time working will regularly take place inside and outside of our Jacksonville, FL office.

This position is responsible for executing assigned Learning & Talent Development (L&TD) programs across Bank functions. Works closely with key stakeholders, associates, and vendors to identify needs and provide solutions while ensuring alignment with overall business strategy and culture. Offers consultative guidance on program implementation and processes to maximize results of developed solutions.

• Program Management - Executes L&TD programs that aim to build associate skills and capabilities. Facilitates core program offerings to ensure success.
• Business Strategy - Aids alignment with Bank and department goals through consultation and education activities. Guides programs to produce desired results and to enable strategic associate insight. Assists in change management strategy and communication plan to minimize risks while maximizing benefits.
• Identifying Requirements - Identifies business needs through consultation and analysis, and determines best approach for each function of the Bank.
• Collaboration - Coordinates programs with associates and management across multiple business units. Provides direction and expertise throughout implementation of programs, acting as a resource on associate education and development. Acts as a team leader and mentors junior team members.

Bachelor's Degree and 4 years of experience in Learning & Talent Development or Human Resources

-OR-

High School Diploma or GED and 8 years of experience in Learning & Talent Development or Human Resources

Preferred Skills:

Understanding of industry principles and practices

Understanding of development models, tools, and trends

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at