Scheduling Coordinator

Position Title: Staffing Coordinator Reports To: Program Director, Collage Nursing and Homecare Partners FLSA Status: Non-Exempt Job Summary The Staffing Coordinator carries out various functions in ensuring that caregivers (PCA, CNA, LPN, RN) tasked with the provision of care are scheduled to work the hours authorized by the physician and payer. They work along with the Nursing Supervisor to make sure that clients’ staffing needs are met appropriately and adequately. The Staffing Coordinator plays a pivotal role in ensuring the seamless and efficient delivery of care by a dedicated team of caregivers, including PCAs, CNAs, LPNs, and RNs. Responsibilities Optimizes caregiver efficiency by scheduling and assigning support staff to clients, taking into account the caregivers’ individual skills, certifications, and availability. Manages scheduling assignments to ensure that clients receive appropriate and sufficient care tailored to their specific requirements. Collaborates with the Nurse Supervisor to understand each client’s medical needs, personal preferences, and the level of assistance required. Ensures accurate and timely overhead and administrative procedures are maintained by verifying that each nursing or caregiver session has been correctly entered in the electronic health record to process payroll and complete billing cycles according to company timelines. Serves as a central hub for communication between caregivers, clients and their families, and other stakeholders such as Nurse Supervisors, the Operations Administrator, Director of Nursing, and Program Director, disseminating crucial information, handling schedule changes, and addressing related concerns. Maintains compliance standards by ensuring all staffing practices adhere to regulatory guidelines, company policies, and professional standards, and ensures documentation is completed for each session. Resolves unexpected challenges such as last‑minute call‑outs, changes in client condition, or unforeseen logistical hurdles, identifying scheduling or programming solutions to maintain continuous and uninterrupted care. Qualifications High school diploma and at least two (2) years of related work experience. Experience working with the Google productivity suite or equivalent software; familiarity with electronic scheduling systems is highly preferred. Ability to communicate clearly, concisely, and effectively across all modalities, including in‑person interactions, telephone conversations, email correspondence, and text messaging. Ability to multi‑task, set priorities, meet assigned deadlines, and handle a diverse set of work responsibilities concurrently. Attention to detail, along with strong coordination and analytical skills. Competence in writing, planning, organization, documentation, and time management skills. Physical Requirements & Working Conditions Regularly required to sit; occasionally required to bend, stoop, kneel; regularly required to stand and walk. Regularly required to use hands to type, grasp, handle, or feel; reach, push or pull with hands and arms; and talk or hear. Specific vision abilities required include close vision, color vision, and ability to adjust focus. Collage has determined that all staff are at risk for exposure to potentially infectious materials based on the duties entailed in working with clients or in an office setting. This position may incur occasional occupational exposure based on the job’s duties and responsibilities. The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Collage reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. The employee is bound to conduct client affairs in accordance with the Health Insurance Portability and Accountability Act of 1996, the Health Information Technology for Economic and Clinical Health Act of 2009, and shall hold all client health information in confidence and protect it from unauthorized use and disclosure. Failure to uphold Collage’s commitment to confidentiality and the provisions of HIPAA and HITECH may result in disciplinary action, up to and including termination of employment. The employee acknowledges having read the job description and understanding the requirements of the position. #J-18808-Ljbffr