Operations Systems Specialist

Operations Systems Specialist

Join our team in Waco, TX, as an Operations Systems Specialist. This role supports warehouse performance, inventory accuracy, and continuous improvement across our North American distribution network. You will work closely with various departments to help standardize processes and improve the effective use of SAP, LFS Warehouse Management System (WMS), and reporting tools.

Key Responsibilities:

• Analyze and reconcile inventory variances, stock discrepancies, damages, transaction errors, and location inaccuracies; coordinate corrective actions and verify resolution.
• Lead and support cycle counts, physical inventories, audits, recounts, and inventory-control improvement activities.
• Maintain an active warehouse-floor presence to validate system data against physical activity, identify process gaps, and support timely issue resolution.
• Support receiving, put-away, replenishment, storage, picking, packing, staging, and shipping processes to improve accuracy, efficiency, material flow, and transaction discipline.
• Map and evaluate warehouse processes to identify opportunities to improve safety, quality, service, inventory accuracy, throughput, labor efficiency, and cost.
• Apply root-cause analysis and structured problem-solving methods to recurring operational issues and verify that corrective actions produce sustained improvement.
• Develop, maintain, and standardize SOPs, work instructions, process maps, job aids, training materials, and SAP/LFS procedures across distribution operations.
• Identify gaps between documented procedures and actual practices and coordinate corrective actions to improve consistency and compliance.
• Support continuous-improvement initiatives involving warehouse layout, slotting, replenishment, picking, material flow, waste reduction, and labor efficiency.
• Track improvement initiatives, action items, implementation progress, and results; support operational reviews and KPI discussions.
• Support effective use of SAP and LFS, ensuring accurate inventory movement, warehouse transactions, location control, and order processing.
• Analyze operational and system data to identify trends, variances, process failures, and improvement opportunities.
• Develop and maintain dashboards, scorecards, KPIs, and recurring operational reports using SAP, Excel, Power BI, Tableau, or other approved tools.
• Maintain warehouse master-data accuracy and partner with IT and operational teams to troubleshoot system issues, test changes, and implement solutions.
• Train and support employees on SAP, LFS, inventory-control practices, reporting tools, and standardized warehouse processes; serve as a subject-matter resource.
• Lead assigned projects and coordinate improvement activities across Warehouse Operations, Supply Chain, Procurement, Customer Service, Quality, Manufacturing, Finance, IT, and Carrier Relations.
• Communicate operational findings, risks, recommendations, and progress clearly to stakeholders at all levels while promoting accountability, teamwork, safety, quality, and continuous improvement.
• Provide operational coverage, project support, training, and issue resolution for warehouse leadership as needed.
• Other duties as assigned. Duties, responsibilities, and activities may change at any time with or without notice.

Education, Experience & Qualifications:

• Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business, Information Systems, or a related field; equivalent relevant experience will be considered.
• Three to five years of progressive experience in warehouse operations, inventory control, logistics, supply chain, or operations systems.
• Experience with ERP and warehouse management systems; SAP and LFS experience strongly preferred, including core warehouse transactions and processes.
• Working knowledge of warehouse operations, inventory control, cycle counts, reconciliation, material flow, and root-cause analysis.
• Experience developing and maintaining SOPs, work instructions, process maps, standard work, and employee training materials.
• Strong analytical skills with experience using operational data, KPIs, reports, and dashboards to identify trends and drive process improvements.
• Advanced Microsoft Excel proficiency; experience with Power Query, Power BI, Tableau, or similar reporting tools preferred.
• Experience with Lean, Six Sigma, Kaizen, or other continuous-improvement methodologies preferred; related certifications are a plus.
• Strong communication, organization, initiative, and ability to manage multiple priorities in a fast-paced, cross-functional environment.
• Ability to work on-site in Waco, TX and travel up to 20% to other Company distribution centers as business needs require.

What Will Make You Successful:

• Strong systems aptitude and attention to detail, with a commitment to inventory, transaction, and master-data accuracy.
• Hands-on understanding of warehouse operations, material flow, inventory control, and order fulfillment.
• An analytical mindset with the ability to convert operational data and KPIs into clear findings and practical actions.
• Strong process-improvement skills, including process mapping, standardization, documentation, root-cause analysis, and structured problem solving.
• Ability to coordinate projects and system/process changes while balancing competing priorities and maintaining follow-through.
• Clear written, verbal, and presentation communication skills with the ability to collaborate across functions and organizational levels.
• Confidence training and coaching employees while providing functional leadership and support for consistent operational execution.
• A strong commitment to safety, quality, compliance, accountability, teamwork, professionalism, and continuous improvement.

Benefits:

• Competitive base compensation
• Medical, Dental, and Vision Insurance (generous employer contribution)
• Employer-paid Life, Short-term, and Long-term Disability Insurance
• Supplemental benefit options available
• 401(k) with employer match and immediate vesting
• Company technology and business tools
• Three weeks of Paid Time Off (PTO)
• 11 Paid Holidays in 2026

Equal Employment Opportunity:

Uzin Utz North America is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, military or veteran status, marital status, or any other status protected by applicable federal, state, or local law. If hired, employees will be required to provide proof of authorization to work in the United States. Uzin Utz North America participates in E-Verify where required by law. Reasonable accommodations will be provided to qualified individuals with disabilities throughout the application and interview process upon request. Due to the high volume of applications, only candidates selected for further consideration will be contacted.