Community and Family Engagement Officer

Description The Community and Family Engagement Officer will serve as a key connector between Citizenship and Science Academy of Rochester, families, students, and the broader Rochester community. The Officer will plan and implement family engagement activities, oversee family‑centered events, support student recruitment and enrollment, and facilitate the Parent Advisory Council. This position also includes cross‑training in administrative assistant functions to provide operational support and coverage as needed. The ideal candidate is a relationship‑builder with deep community connections, strong communication skills, and demonstrated experience engaging families and community stakeholders in meaningful and culturally responsive ways. Essential Duties and Responsibilities Community Partnership Development Develop and maintain strong partnerships with community organizations, local leaders, nonprofits, social service agencies, colleges, businesses, and other stakeholders. Identify opportunities for collaboration that support students, families, and school initiatives. Coordinate community‑based resources and services that benefit students and families. Represent the school at community meetings, events, and outreach activities. Serve as a liaison between the school and community organizations. Build partnerships that support student attendance, family wellness, enrichment opportunities, and academic success. Family Engagement and Support Develop and coordinate meaningful family engagement initiatives and activities. Organize workshops, informational sessions, celebrations, and family‑centered events throughout the school year. Foster welcoming and inclusive relationships with families from diverse cultural and linguistic backgrounds. Provide outreach and support to families to encourage active participation in school programs and activities. Assist families in accessing school and community resources. Support communication between school staff and families. Promote family involvement in student achievement and school improvement efforts. Parent Advisory Council Coordination Coordinate and facilitate the Parent Advisory Council. Recruit and engage parent participation in advisory council meetings and activities. Prepare agendas, meeting materials, and communication for council meetings. Collaborate with school leadership to address parent concerns, feedback, and recommendations. Support parent leadership development and advocacy opportunities. Ensure parent voices are represented in school initiatives and decision‑making processes. Student Recruitment and Enrollment Develop and implement recruitment strategies to meet enrolment goals. Facilitate the onboarding of new students, including orientation, registration, and placement. Use data analysis tools to track, report, and forecast enrolment trends. Provide ongoing support to current students to improve retention. Administrative Support and Cross‑Training Participate in cross‑training for administrative assistant responsibilities to provide support and coverage as needed. Assist with front office operations during staff absences or high‑demand periods. Support student and family inquiries in a professional and welcoming manner. Assist with scheduling, phone communication, visitor management, data entry, filing, and document preparation. Maintain confidentiality of student, family, and staff information. Collaborate with administrative staff to ensure efficient school operations. Additional Responsibilities Maintain accurate records of outreach activities, partnerships, and family engagement participation. Collect feedback and data to evaluate the effectiveness of engagement initiatives. Assist with grant‑related community outreach or reporting efforts as assigned. Support school‑wide events and initiatives. Perform other duties as assigned by school leadership. Qualifications Education and Experience Requirements Candidates must meet one of the following combinations of education and experience: Bachelor’s degree in Human Services, Education, Social Work, Community Development, or a related field; OR Three (3) or more years completed toward a Bachelor’s degree in a related field and at least five (5) years of professional experience in community and family engagement; OR Associate degree and at least seven (7) years of professional experience in community and family engagement; OR High school diploma or equivalent and at least ten (10) years of professional experience in community and family engagement. Preferred Qualifications Experience working in schools, youth‑serving organizations, nonprofits, or community‑based organizations. Strong knowledge of the Rochester community and available community resources. Experience coordinating family engagement programs and events. Experience facilitating groups, committees, or advisory councils. Bilingual or multilingual abilities are strongly encouraged. Experience working with diverse populations and culturally responsive practices. Knowledge, Skills, and Abilities Strong relationship‑building and interpersonal skills. Excellent written and verbal communication skills. Ability to engage families and community members with professionalism, empathy, and cultural responsiveness. Strong organizational and event coordination skills. Ability to work independently and collaboratively. Ability to manage multiple priorities and deadlines. Proficiency with basic office technology and software applications. Ability to maintain confidentiality and professionalism. Problem‑solving and conflict resolution skills. Flexibility and willingness to support school operations as needed. Working Conditions Regular interaction with students, families, staff, and community partners. Occasional evening or weekend events may be required. Travel within the local community may be necessary for outreach and partnership activities. Equal Opportunity Statement Citizenship and Science Academy of Rochester is committed to creating an inclusive environment and is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an environment of mutual respect and belonging for all employees, students, and families. #J-18808-Ljbffr