Parts associate

Infiniti of Greenville

Job Description

Parts Counter Person

Position Summary We’re looking for a sharp, customer-focused Parts Counter Person to join our Infiniti dealership team. You’ll be the go-to expert helping both Infiniti owners and professional technicians find the exact Genuine Infiniti parts they need — quickly, accurately, and with top-tier service.

Key Responsibilities

Greet and assist retail customers and wholesale technicians at the counter and over the phone
Use Infiniti’s EPC (Electronic Parts Catalog) and other manufacturer systems to identify and locate parts
Provide accurate pricing, availability, and technical part information for all Infiniti models
Process sales, returns, warranty claims, and core returns efficiently
Pull, tag, and stage parts for customer pickup or delivery
Place special orders and track backorders for customers
Build and maintain strong relationships with local repair shops and Infiniti service customers
Keep the parts counter clean, organized, and professionally presented
Stay current with new Infiniti product releases and technical service bulletins

What We’re Looking For

Previous automotive parts experience (Infiniti, Nissan, or luxury brand experience is a big plus)
Strong knowledge of vehicle systems and mechanical aptitude
Experience with electronic parts catalog systems
Excellent communication and customer service skills
Ability to work in a fast-paced, high-volume environment
Must be able to lift up to 50 lbs
Positive attitude and team-player mindset
High school diploma or equivalent

What We Offer

Competitive hourly pay plus monthly performance bonuses
Full benefits package (medical, dental, vision, 401k)
Generous employee discount on parts and service
Ongoing manufacturer training and Infiniti certification opportunities
Career growth within a premium luxury dealership

If you know your way around an Infiniti, love helping customers, and take pride in getting the right part the first time, we’d love to meet you!

Apply

Vacancy posted 20 days ago

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