Dental Schedule Coordinator

Guest Schedule Coordinator Upscale Dental Office Seeks Guest Schedule Coordinator. We are an upscale, top-rated, cosmetic dental office located in the heart of Brooklyn, Bensonhurst. We treat every patient like a VIP and are known for our skilled dentists, dental specialists, and accommodating and friendly staff. Are you ready for an exciting job? We are looking for an extremely upbeat, high-energy, friendly, enthusiastic, intelligent, and hard-working person for this role. This position mixes a combination of Guest Services, Front Desk, and Marketing/Public Relations. We are seeking an individual with a "retail mentality" that can bring a "How can I help you?" approach to our dental office. Prior retail experience is preferred but not required. An outgoing and friendly personality with exceptional customer service is A MUST! In this important role, the Dental Scheduling & Treatment Coordinator is the face of the practice and is of utmost importance in creating a positive environment leading to the ultimate patient experience. Job Responsibilities Include: Acknowledge, smile and greet patients upon arriving/leaving. Calculating the expected patient cost for treatment and presenting financial obligations to patients. Collecting balances from patients in a timely manner. Creating financial solutions, such as payment plans and lines of credit, to allow patients to finance treatment. Calling dental insurance to verify eligibility and benefits. Sending claims to insurance companies and collecting payment on claims. Scheduling patients for treatment. Maintaining a profitable schedule and filling in last-minute cancellations. Answering patient's questions about treatment and financials. Responding to new patient inquiries via phone, email. Maintaining records and presenting reports of patients' treatment progress. Perform other tasks as necessary. What You Bring To The Team: Knowledge of insurance plans. Experience answering a telephone. Exceptional customer service skills. Exceptional communication and multi-tasking skills. Experience with Dentrix is preferred. We are looking for someone who is seeking a long-term career and is interested in being with our company for many years. If you are that person, please email us your resume. Be sure to include a cover letter or short paragraph about yourself, and tell us why you are the right person for this job. Looking forward to hearing from you!