Administrative Assistant

Position Summary

We are seeking a highly organized, proactive, and detail-oriented Administrative Assistant to support our leadership team, sales department, and training initiatives. This role combines traditional administrative responsibilities with hands-on support for a fast-paced sales environment. The ideal candidate thrives in a dynamic setting, enjoys helping others succeed, and can effectively manage multiple priorities while maintaining a positive and professional attitude.

Key Responsibilities

Administrative Support

• Manage calendars, meetings, and scheduling for leadership and department managers.
• Coordinate internal communications and distribute company announcements.
• Maintain accurate records, reports, and employee documentation.
• Assist with onboarding paperwork and administrative processes for new hires.
• Prepare presentations, spreadsheets, and reports as needed.
• Organize and maintain digital files and company documentation.
• Assist with special projects and other administrative duties as assigned.

Sales Team Support

• Provide day-to-day administrative support to the sales department.
• Assist with tracking sales metrics, performance reports, and productivity data.
• Monitor CRM data for accuracy and completeness.
• Coordinate sales meetings, training sessions, and team events.
• Help maintain sales documentation, scripts, and training materials.
• Support managers with scheduling coaching sessions and performance reviews.
• Assist with sales contests, recognition programs, and employee engagement initiatives.

Training & Call Floor Support

• Support the onboarding process for new sales representatives.
• Coordinate training schedules, attendance tracking, and training materials.
• Assist trainers with administrative tasks and reporting requirements.
• Serve as a point of contact for sales representatives needing operational support.
• Help maintain a positive and productive call floor environment.
• Conduct regular check-ins with sales representatives to identify support needs and escalate concerns when appropriate.
• Support employee engagement efforts, morale initiatives, and team-building activities.

Qualifications

• High school diploma required; Associate's or Bachelor's degree preferred.
• 2+ years of administrative, office support, or sales support experience preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Ability to handle confidential information with professionalism and discretion.
• Strong attention to detail and problem-solving skills.
• Comfortable working in a fast-paced sales environment.

Preferred Traits

• Self-motivated and resourceful.
• Positive attitude and team-oriented mindset.
• Strong interpersonal skills with the ability to build relationships across departments.
• Adaptable and capable of managing changing priorities.
• Passion for supporting employee success and organizational growth.

Success in This Role

Success in this position means keeping administrative operations running smoothly while serving as a reliable support resource for the sales team. The Administrative Assistant will play a key role in improving communication, supporting training initiatives, enhancing sales team engagement, and helping create a productive, positive workplace culture.